Indirizzo: 7 Haven Road, Exeter EX2 8BP, United Kingdom
Città: Exeter
Menu Piatti: 35
Recensioni: 52
"We were seated and the drinks order taken, I ordered 2 refillable soft drinks and some alcoholic drinks. When the rest of our party turned up about 5-10 minutes later, the same waitress came over to take more drinks orders, however we were still awaiting the drinks from the first order. Eventually the drinks turned up and the waitress took our food orders. I was the first to order in our group of 9, I ordered the bird surf and turf. The waitress asked how I would like my steak cooked and I answered. She then took my partners order of surf and turf, although she didn’t ask him how it should be cooked. A rib eye steak was ordered next and for this one the option of how it was cooked was offered. The rest of the meals were taken down and eventually they came out. Three people came over with chicken skewers, we explained we hadn’t ordered that but we were waiting for my meal. The manager came over with the skewers and I explained again that I hadn’t ordered that, but I had ordered bird surf and turf. She disappeared and came right back telling me that my order had been put through incorrectly and she could get my meal cooked but it would be about 8 minutes. I asked how that could have happened as the waitress took the order down and even asked me how I would like my steak cooked? Why would she ask me that question if I had ordered skewers? She refused to give an answer because she didn’t see the order being taken. I said fine, please cook my food. I asked her what she was going to do to make this situation better? She asked me what I wanted and I told her I WANTED to know what she was going to do to make up for the error. I also explained that not once did anyone come over and check for drinks refill and as we weren’t allowed to leave the table we couldn’t go looking for a server so refillable wasn’t really as it stated! She started to get really aggressive telling me that human error can’t be helped. I explained that I appreciated that however this was the first time in 4 years that we’ve returned to the malthouse because every meal in the past has been screwed up and it always ends up being my meal. She threw her hands in the air and said “I tell you what, let’s just call it a night! I am too tired to deal with this! I don’t need this tonight” she then turned and walked off, I said that the way she had behaved was highly inappropriate and unprofessional. She said “I don’t care, I am too tired to deal with this ****”. She made it very uncomfortable for both tables, the people still eating didn’t know whether they were supposed to stop eating or if they could finish. My sons burger was over cooked, as was the rib eye steak and the steak on my partners plate was burnt on the outside and completely raw in the middle, and the surf on his plate turned out to be three prawns!"
Menu completo - 35 opzioni
Tutti i prezzi sono stime su Menu.
Antipasti
Main Menu - Chargrilled Skewers - Choose Your Skewer
Portate Principali
Nachos
Nachos con crujientes totopos, queso derretido y jalapeños, acompañados de salsa y crema para un sabroso antojo.
Quick Bites & Lunch
Contorni
Free Unlimited Toast** & Preserves - Pancakes - Triple Stack Or Mega 5 Stack Brunch With Your Choice Of Topping:
Bambini
Chef Burgers
Piatti Popolari
Patate
Sharers
Main Menu - From The Grill
Hamburger Gourmet
Steaks And Burgers
Cibo Americano
Main Menu - Steaks - Add A Side
Specialità Della Casa
To Start, To Share
Nibbles
Piatti Di Carne
Vegan Corner
Main Menu - Starters - Tapas Style
Insalate
Main Menu - Meat-Free
Main Menu - Flatbreads & Bowls
Grigliate
User
somewhere we like to eat occasionally. personal always friendly.
Indirizzo
Recensioni
User
Loved the salad bar, food was amazing and even better this week. Appreciated the service.
User
The dining experience was excellent, but the selection of salads isn't as extensive as at other Harvester locations.
User
Very good food, nicely cooked but service could have been quicker. Other tables who arrived after us were served before us. Visualizza piatti
User
The food was good, the service was excellent, and Adrian was very friendly. The garlic bread was a bit pricey, but overall, it was a great evening.
User
We will certainly be coming again , the food was great and well presented , and the staff pleasant and patient with us oldies. Couldn't find anything to fault.
User
The staff was very friendly. However, I was quite disappointed with the salad bar, which was not even refilled for our 7:30 reservation. My friends' dishes were very dry, and mine was a bit overcooked. Visualizza piatti
User
Waited a long time to be seated, served and for food to arrive. Salad was barely restocked even though mostly empty. Ribs overcooked, friend received wrong meal. These were corrected but at further delay.
User
Free parking when registered with the restaurant. Staff friendly and food reasonable. Disappointed that they had run out of two different items that were asked for. Not very good value especially the soft drinks but then everywhere is pricey now.
User
We were seated and the drinks order taken, I ordered 2 refillable soft drinks and some alcoholic drinks. When the rest of our party turned up about 5-10 minutes later, the same waitress came over to take more drinks orders, however we were still awaiting the drinks from the first order. Eventually the drinks turned up and the waitress took our food orders. I was the first to order in our group of 9, I ordered the bird surf and turf. The waitress asked how I would like my steak cooked and I answered. She then took my partners order of surf and turf, although she didn’t ask him how it should be cooked. A rib eye steak was ordered next and for this one the option of how it was cooked was offere... Visualizza piatti
Categorie
-
Pasta Delizia nella nostra selezione di piatti di pasta classici e contemporanei, ognuno preparato con ingredienti freschi e di qualità e salse saporite che catturano l'essenza della cucina italiana in ogni boccone.
-
Steak Assapora tagli pregiati di succulente e tenere bistecche, grigliate alla perfezione. Ogni morso offre un'esplosione di sapore, servita con contorni classici e salse deliziose per migliorare la tua esperienza culinaria. Visualizza piatti
-
Burgers Hamburger succosi e saporiti realizzati con ingredienti di alta qualità, dalla classica carne di manzo alle opzioni vegetariane uniche, tutti serviti con condimenti freschi e una scelta di patatine fritte tagliate a mano o un'insalata croccante.
-
British Tradizionale e sostanzioso, il menu britannico offre classici di conforto come fish and chips, succulenti arrosti e torte salate. Riscopri i gusti familiari, amorevolmente realizzati con ricette senza tempo e ingredienti freschi e locali.
