Craft - Piatti

United Kingdom, Falkirk

🛍 Pub, Drinks, Burgers, American

3.9 💬 1096 Recensioni
Craft

Telefono: +441324629476,+441324227802,+441324227576,+4419884

Indirizzo: United Kingdom, Falkirk

Città: Falkirk

Menu Piatti: 35

Recensioni: 1096

Sito Web: https://jollyginandcraft.whatthefork.app/

"The service was slow, and we were informed at 8:30 that we had to leave immediately because the next customers were already here. They mentioned a problem with the system, but only after we requested to finish our drinks first. We were told that we had to leave right away for the next customers. I think we should have been informed about this from the beginning and given a warning, as we thought we had the table for 2 hours as stated on the OpenTable app. The next customers should have been told that we could have an extra 10 minutes to finish our drinks, instead of being told that we had to leave immediately."

JoanneH JoanneH

Was amazing!!! Will defo be back!! Best burger I’ve ever tasted

Indirizzo

Mostra Mappa

Recensioni

JCCC
JCCC

Great place for lunch and drinks. Food was awesome and service was spot on.


Kallie
Kallie

The service at this restaurant is excessively slow; it took 35 minutes for us to receive our first drink.


LisaD
LisaD

Food was delish and half price we couldn't believe it when the bill came!! Staff are lovely will defo be back Visualizza piatti


Demelza
Demelza

Lovely place, staff were were very good but the food wasn't the best, probably just picked the wrong thing, not the best fajitas I've had too much peppers not very much chicken


BBxxx
BBxxx

Terrible. Booked a table at 1900hrs and was left standing for about 25 minutes waiting for it and then spoken to by the manager in a patronising and condescending manner. No jolly, no gin


Kaeen
Kaeen

Service and safety measures were fantastic! Took all details for track and trace and server was friendly and welcoming. Food was absolutely incredible! Thoroughly enjoyed it and will definitely be back! Visualizza piatti


Cheryl
Cheryl

We booked a table for the jolly gin and craft and you can imagine our disappointment when we turned up at 4pm and it was closed. We were not informed and still allowed to book even though they were closed.


KW22
KW22

The service at this restaurant was disappointingly slow. We waited for at least 20-25 minutes before we had to get up and request someone to come take our order, despite being told that it was table service only. The service was subpar, especially considering that the restaurant was not busy at the time.


User
User

The service was slow, and we were informed at 8:30 that we had to leave immediately because the next customers were already here. They mentioned a problem with the system, but only after we requested to finish our drinks first. We were told that we had to leave right away for the next customers. I think we should have been informed about this from the beginning and given a warning, as we thought we had the table for 2 hours as stated on the OpenTable app. The next customers should have been told that we could have an extra 10 minutes to finish our drinks, instead of being told that we had to leave immediately. Visualizza piatti

Categorie

  • Pub Goditi un'atmosfera vivace con i nostri classici preferiti del pub. Dalle sostanziose hamburger e fish 'n' chips a torte salate e birre artigianali, il nostro menu promette un'esperienza accogliente ideale per rilassarsi con gli amici.
  • Drinks Dissetati con la nostra rinfrescante selezione di bevande, dai cocktail artigianali e vini pregiati alle delizie analcoliche, tra cui bibite, succhi e caffè e tè sapientemente preparati. Perfetti complementi al tuo pasto! Visualizza piatti
  • Burgers Hamburger succosi e saporiti realizzati con ingredienti di alta qualità, dalla classica carne di manzo alle opzioni vegetariane uniche, tutti serviti con condimenti freschi e una scelta di patatine fritte tagliate a mano o un'insalata croccante.
  • American Goditi i sapori classici americani con il nostro menu vario, che offre succulenti hamburger, pollo fritto croccante, costine BBQ sostanziose e insalate fresche. Concediti un comfort intramontabile ad ogni morso, creato per soddisfare tutti i gusti.

Servizi

  • Amex
  • Beer
  • Piatti
  • Cafe
  • Menu
  • Wine

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Masala Rams

Masala Rams

1 Union Street, Falkirk, United Kingdom

Piatti • Food • Indian • Seafood • Vegetarian


"Horrendous attitude from one of the owners/family helpers called Lee. I would like to highlight that Sonia provided a professional customer service experience in comparison to Lee. Placed the order at arrived at When I called at to find out...what was happening, Sonia offered to phone the driver to find out the situation for me, which was good. Whilst waiting on Sonia phoning me back, I received a call from Lee asking me to tell her what the problem was, I explained her colleague was dealing with it she then went on to explain how busy they are, which is understandable and I understand the challenges businesses have at the moment, owning my own. But there was no apology. In fact Lee (who at this point I did not know was the owner/family helper until Sonia told me) went on to tell me it was my fault I ordered from Just eat as they had their own orders to fill first?? Eh hello? It doesn't matter how I place my order, I chose your business to order my dinner from!. Anyway I explained to her that I didn't like her tone of voice and felt she was being really aggressive with me. She asked me if I wanted to cancel my order,I said we have been waiting two hours, so we may as well wait, however she was very forceful and kept saying no I will cancel, I will cancel and then decided to put the phone down on me. I couldn't believe how I had been treated as a customer! Then Sonia kindly phoned back to apologise and I asked whoever that was, should not be in a customer role and I was shocked to be spoken to in that way. She then went on to inform me Lee is the owner/family helper! Shocking. Sonia asked for my details and explained she would let the other owner know what had happened. hours later, I've not heard a peep from the restaurant. So I've made the decision to leave a review after explaining to them, this is what I would do. After waiting over and a half hours and using them for the first time, the food was below average. The pakoras and rice was nice, however the chicken korma was inedible, it was stringy and chewy, the lamb bhuna sauce was nice, the lamb was fatty and chewy. So all that wait for pakora and rice and sauce. We won't be back! Horrendous way to speak and treat customers!"