Telefono: +441623491987
Indirizzo: 2 Mansfield Road, NG15 9HA, Gedling, United Kingdom
Città: Gedling
Piatti: 4
Recensioni: 4975
Sito Web: http://www.pub-explorer.com/notts/pub/larchfarmravenshead.htm
"I was in here last night to meet a friend, we ordered food, everything was fine, went to order a pudding and was advised to go and look at the desert trolley. The trolley was near the bar, along with a glass cabinet next to...it. I had a browse, took some pictures so my mate can have a look and ordered a cheesecake and a red velvet cake. After a few minutes the waitress came back and advised us that we couldn't have the red velvet cake as it was rock hard and we would need to choose something else. We ordered another cheesecake and off she went. After she went my mate and I were talking and asking each other how is it that some thing could be left so long and unchecked that out goes so solid? The cheesecakes arrived and I would say they were not cold as you would expect but room temperature and felt a bit congealed around the edges. Anyhow my mate ended up finishing off both of them as I was a bit put off by the rock hard cake thing and we left. This morning my mate messaged me to say how unwell he had been this morning so I messaged them on Facebook and asked for some answers about where the deserts were kept and what checks are in place to avoid this happening? I got a quick response however they told me that we had misunderstood the waitress and all there deserts are kept in a fridge out the back. I asked them if this is the case, then why is the so called display cabinet over loaded with stock, arranged terribly and also parts of it were wrapped up in cling film I have photos). They refused to comment on this and instead said what do you want and If I had any concerns regarding this I should contact Enviormental Health and then blocked me on Facebook. I definitely will not be eating here again and think the waitress has been a bit to honest about where the deserts come from. Warm sweaty cakes left out for hours on end and then taken to he kitchen and served. How can any establismehmnt have such few checks that a waitress would come out and say sorry the cake is rock hard you can't have it Terrible place, terrible food and terrible customer serivce but can see reading this that this isn't the first time there hygiene levels have been called into question."
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