Telefono: +441692670796,+441692671806
Indirizzo: The Street, NR29 3AP, Great Yarmouth, United Kingdom
Città: Great Yarmouth
Menu Piatti: 16
Recensioni: 1080
Sito Web: http://www.thelionatthurne.com
"Having not eaten here for a couple of years we paid a visit last night with high hopes. Sadly the customer service was somewhat lacking and although the sharing starter was lovely the mains were nothing special, I ended up leaving over half my meal. The waitress was attentive and helpful however, the bar manager ? not so. We asked three times if we could have the fire lit as we were a little cold, finally he came to assist, but was very obviously not happy about it. He then proceeded to butt into our conversation and give his unwanted opinion, correcting me on something I said, apparently the customer is not always right even if they are not talking about anything remotely related to the food or even the establishment! When it came to desserts we were told in a rather belligerent manner that the kitchen had now closed he would have to do them himself. Did we need to know that? We obviously decided not to stay for dessert informed him of this, saying that we ‘didn’t wish to put him out’ his response was quite pugnacious and defensive. Considering how hard it is for the food industry in the current economic climate customer service and quality food should be of utmost importance for any eatery, apparently not at The Lion! We shall not be returning or recommending the place to anyone, but I doubt that the gentleman in charge last night will give a hoot about this."
Tutti i prezzi sono stime su Menu.