Telefono: +495115391232
Indirizzo: Viktoriastraße 37, 30451, Hannover, Germany
Città: Hannover
Menu Piatti: 8
Recensioni: 151
Sito Web: http://mammaraffaele.cafelists.com
"We found this Restaurant because it was the nearest Italian place around with sufficient capacity! The other famous Italian place had only capacity for six (mainly takeaway).As we entered this beautiful restaurant, we already imagined how much it would cost us: a relatively small restaurant, with only a few customers and a very classy and refined scenario. Too quiet for my style, but surely a pleasant atmosphere.Service flaw n.° 1: no menu.The lady that was serving us - that we think it is one of the owners - was really bossy and immediately told us to forget about the menu because they "only have a dish or two and that's it".After some delicious sweet bread with olive oil, we waited a long time until we were served the fresh calamari, ravioli and spaghetti with salmon... Ok.. The food was just UNBELIEVABLE...! We really think we never had tasted pasta like that... Absolutely well presented and surreal freshness and flavor. BEST PASTA EVER.Service flaw n.° 2: Almost at the end, before dessert, I had my foot landed on the side chair, on the middle of it's structure. The lady immediately told me to put my foot on the floor. It's not that I was destroying the chair, but I apologized. No hard feelings. But she was really rude.I didn't taste much of the dessert as I was already thinking about leaving the place...When we asked the check, it was 68,30€ for two, that I think it could be fair for the quality presented (2 beers, 1 starter, 2 main courses, 1 dessert) but not for the service.And the last part was the ugliest ever..Service flaw n.° 3: "no credit cards. Only a specific card or cash".. We paid 70€ in cash and asked for the invoice.Service flaw n.° 4: we never got the change as the lady went away and started cleaning some glasses... So we called her and asked for the change. The lady refused to give us the change and said: "no, it is the same thing! 68,30€ ... 70€... Who cares? It's the same..". After that reply we really got mad and demanded the change explaining her that we wanted to correctly account the invoice in our company. Another reply: "no. It's a tip. If You want, I write it down by hand on the invoice". We rejected and ask again for the change. And she replied: "ok. But I will only give ONE EURO change...". And so it was... We got only 1 Euro. We still wouldn't leave, and she returned with a little more cents... the maximum we got was 1,30€ of the 1,70€ change we should get.For us, this last part was really absolutely unbelievable... Just like we couldn't believe the food quality!Very strange experience. Besides excellence in food, we won't come back because of the service."
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Hannover è conosciuta per i suoi Giardini di Herrenhausen, siti storici e la cucina genuina come Grünkohl con Bregenwurst e birre prodotte localmente.