Telefono: +441619296332
Indirizzo: Stockport Road, Trafford, United Kingdom
Città: Trafford
Menu Piatti: 7
Recensioni: 596
Sito Web: https://oldhallaltrincham.co.uk
"I phoned on Sunday morning to book a table for Sunday Lunch. I was told that they had no tables available at 1pm and if we were to arrive as a walk in we would have to wait an hour for food. I was advised...that I could book at table at 2.30 instead. When we arrived at 2.30 I was told there was a 45 minute wait on food, which I found to be unfair since we had booked a table to avoid such a wait. When I asked to speak to the manager, she came out and was unbelievably rude, spoke over me and was very unprofessional. I have never been spoken to like that as a customer before. I was calmly trying to make the point that when you book a table you shouldn’t then be told that there’s a big wait because it has been busy with people who hadn’t booked a table. I was trying to express that it is the managements job to ensure that the kitchen can cater properly for the tables they have reserved. I was not able to say much because the manager was so rude. We left, very upset and shocked at the treatment we had received, with two hungry children. Not ok."
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Trafford, Regno Unito, fonde la vita moderna con il fascino storico. I piatti tipici includono la famosa torta Manchester e piatti sostanziosi come il Lancashire hotpot, riflettendo le tradizioni culinarie locali.