Patisserie Valerie - Piatti

Awful, ignored for 20 minutes and then not a single aspect of the order was correct took another 15 minutes to fix. Barely average food and not worth the wait.

Tomato and basil soup was execellent but the rest of the food looked tired. Chips both under and over cooked, work that out. Poached egg was hard boiled. Smashed avocado on toast just didn’t taste fresh.

A few days ago, I had lunch at this restaurant by myself. The staff was friendly and willing to accommodate my request for a different table. I enjoyed a tasty bowl of soup, which was served in a generous portion. The bill was reasonable, making it an overall pleasant experience. Visualizza piatti

We waited 8 minutes to be seated I then went to ask if we could just sit down, only to be snapped at “we are busy! “I saw 5 staff and plenty of seats. I went back in line eventually someone came , no apology, not sure why I did not leave. Any way had coffee but decided not to eat as it could be a long wait. Won’t be going back.

I frequently visit this branch of Patisserie Valerie and always order the same thing - breakfast or poached eggs on toast. However, today I tried the brioche toast with banana and maple syrup. While it was delicious, I found it to be very overpriced at £8 for just 1 piece of toast, half a banana, and a small amount of maple syrup. My friend also had avocado on toast which she found to be poor value for £5.95. I understand that restaurants need to make a profit, but I was disappointed by the pricing. I will likely stick to my usual order in the future.

Three of us called in for a hot drink and a cake. I ordered a hot chocolate but was not asked if I wanted cream and marshmallows. I noticed other customers ordering hot chocolate were given this option. The service was slow. Our cakes arrived a while before our drinks. We waited a while to pay and even getting up and waiting at the till didn't prompt them in to action. Not once were we asked if everything was OK. The menu looked good and the food being delivered to nearby tables looked good. Our cakes were nice. The service let it down. It was also pricey for what we got. Visualizza piatti

Patisserie Valerie, once our go-to choice at the mall for its simple menu and availability of gluten-free bread, has gone downhill. The recent changes to the menu and apparent shift in management direction have eliminated all gluten-free bread options, severely limiting choices for those with dietary restrictions. It is frustrating that there is no labeling on the menu to assist those with dietary requirements, forcing customers to ask staff who often do not know what options are available or why the changes were made. While the menu offers options for vegetarians and vegans, there is a lack of consideration for those with specific dietary needs like gluten-free. This feels like a step back...

We called into this restaurant at Cribbs Causeway for a morning brunch and had the toasted sourdough BLT’s priced at £9.95. Had these been sandwiches ‘made with integrity’ I would have not have had a complaint, regrettably they totally lacked filling and hence integrity in the making. The sandwich consisted of a tired and wilted lettuce leaf, one mini tomato cut into two and one measly rasher of streaky bacon. A total rip off for £9.95. Many of these Valerie restaurants went into liquidation as a result of the pandemic and I can certainly see why this happened. How on Earth is this place surviving selling food which is very poor value for money such as our experiences on a daily basis? It am...

We were gifted a voucher for Afternoon Tea here so went along. Sad to say it was a pretty negative experience. We were shown to what must surely be one of the worst tables in the place on arrival then ignored whilst the server socialised with people seated at a nearby table. After a long tedious wait another server took pity on us agreed to our request to move to a better table. We ordered were served the tea. The presentation was poor it was visually untempting. The sandwiches were rough ready but tasted pleasant enough if you were hungry. Once scone each, one plain dull one a fruit one which was so dried up rock hard you could sole your shoe with it. Cutting into it, it just crumbled to du... Visualizza piatti