Pepe’s Piri Piri - Piatti

18 The Broadway High Road, Merton, United Kingdom

🛍 Pizza, Sushi, Seafood, Fast Food

3.2 💬 4257 Recensioni
Pepe’s Piri Piri

Telefono: +442088888254,+442088434985

Indirizzo: 18 The Broadway High Road, Merton, United Kingdom

Città: Merton

Menu Piatti: 3

Recensioni: 4257

Sito Web: https://www.pepes.co.uk/?utm_source=Google&utm_medium=Yext

"I placed an order on Just Eat, only to be left disheartened when it never arrived. Upon contacting the restaurant for clarification, I encountered a distressing level of discourtesy and aggression from the individual handling the inquiry. Disregarding my attempts to clarify the situation, they accused me of lying and even resorted to calling me offensive names. They have claimed that ‘a friend’ has collected my order. Firstly, why would I place an online order for delivery if someone is going to collect it? The location tracker indicated it was 10 minutes away, then suddenly marked as delivered. The staff over the phone began shouting and repeatedly called me a liar and thief. Another staff member took the phone and continued to shout at me, hurling rude names. This is unacceptable. As a regular customer who frequently orders from multiple Pepe's locations, I found the manner in which I was spoken to utterly unacceptable. I have lodged a significant complaint regarding this issue. The treatment I received as a customer is not acceptable in any establishment. Calling me offensive names and accusing me of lying is unprofessional. I hope the calls were recorded. Just Eat will address each person who spoke to me in this manner."

Menu completo - 3 opzioni

Tutti i prezzi sono stime su Menu.

Ali Di Pollo

Burrito

Antipasti

Jannat Jannat

Good food and great staff..never been disappointed here.

Indirizzo

Mostra Mappa

Recensioni

Ronny
Ronny

Excellent and friendly driver Gegor? Delicious Lamb Burger


Sukaina
Sukaina

I did not receive the chicken XL trying to call no one is picking


Sohel
Sohel

Food is ok, but customer service are bad. The team member is quite rude. She talks like she's fighting. Visualizza piatti


Louise
Louise

The food was amazing as usual with lots of chicken and sauce and loads of chips too. The Delivery Driver was great delivering my food in the pouring rain so that I didn't have to go out.... :


Den
Den

I've visited this place quite a lot. Last time I visited it took a while to get my burger meal,I thought it was an isolated case. Today,u came again for my burger meal, ans its taking around 20minutes. Not acceptable time for a fast-food.


Alessandra
Alessandra

Absolutely horrible , I ordered a hot chicken burger like I always do and was given a plain chicken burger instead and when I tried to get a refund the Just Eat worker told me I can’t get a refund because there is nothing wrong with my order when I literally sent pictures as proof to show I ordered something to what I have been given . Visualizza piatti


Benjamin
Benjamin

The staff member Abdulalem and abdulraheem: is very good, his customer service is amazing, he is polite and helpful to customers and recommends food to new customers! The food is very nice, the chicken is freshly made, nice and tender. Me and the missus go to Pepe's twice a week after the gym because of the staff mentioned above, amazing customer service. DELICIOUS!!!!!!


Sonia
Sonia

The worst chicken wings ive had in my life. Extremely raw and very undercooked. The chicken came pink and raw. I feel sick to my stomach and i cannot complain more about how bad the chicken was delivered!! Do not recommend at all, do not order at all! When we called to complain they said we didn't order from them, they couldn't locate our order. Worst place and worst service ever!!


M
M

I placed an order on Just Eat, only to be left disheartened when it never arrived. Upon contacting the restaurant for clarification, I encountered a distressing level of discourtesy and aggression from the individual handling the inquiry. Disregarding my attempts to clarify the situation, they accused me of lying and even resorted to calling me offensive names. They have claimed that ‘a friend’ has collected my order. Firstly, why would I place an online order for delivery if someone is going to collect it? The location tracker indicated it was 10 minutes away, then suddenly marked as delivered. The staff over the phone began shouting and repeatedly called me a liar and thief. Another staff... Visualizza piatti

Categorie

  • Pizza Immergiti nelle nostre pizze perfettamente cotte, realizzate con impasto fatto a mano, salsa di pomodoro ricca e una miscela di formaggi gourmet. Ogni fetta esplode con condimenti freschi, garantendo un boccone delizioso ogni volta.
  • Sushi Delizia il palato con la nostra deliziosa selezione di sushi, che include ingredienti freschi, rotoli sapientemente realizzati e nigiri tradizionali. Ogni boccone offre un'armoniosa fusione di sapori, promettendo un vero gusto del Giappone. Visualizza piatti
  • Seafood Immergiti nelle catture più fresche del mare con la nostra selezione di frutti di mare, che offre piatti squisiti preparati con pesce e crostacei di alta qualità. Assapora i sapori dell'oceano in ogni boccone!
  • Fast Food Goditi una varietà di pasti veloci e deliziosi perfetti per mangiare in movimento. Dai succosi hamburger e patatine croccanti alle bevande rinfrescanti, il nostro menu fast food soddisfa le tue voglie con un servizio rapido e sapori irresistibili.

Servizi

  • Takeaway
  • Delivery
  • Piatti
  • Mastercard
  • Menu
  • Serves Halal  

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"I was super excited to come to this restaurant as someone friends recommended it to us before and today we went to a friends birthday. I was extremely disappointed because my expectations were really high specially when the restaurant has 4.9 stars. The staff definitely needs some training as the service we received was shocking. First we were waiting for glasses to drink our sangria for a good ten minutes, then we ordered started and main and we were missing one of the starters we then said that it was fine because the lady that brought the starters to us insinuated it was our fault and stated she only had one in the ticket even thought the other guy who took the order double checked it. Then it was time for the mains everything came out apart for our food which he said was coming in a few minutes, we received our food after 45 minutes not only that but no one came to apologise to us and they didn’t even realised we were missing food. Which makes me think they were only focusing on cleaning and closing instead of taken care of the only customers in the restaurant. When my other friends were eating some people came and at that point we were told not to laugh for no reason. They got their food first so we were definitely forgotten and highlighted it to the guy. He was joking around and we didn’t even get a proper apology. The lady there was really rude and was very clear to all of us that she didn’t want to be there and that was really off putting. I don’t recommend this restaurant at all unless you want to be treated horribly."