Prezzo Ellesmere Port

The food at this restaurant was not satisfying. The meat in the pasta dish was lacking, so I decided to try the ravioli instead. Although it was tasty, it was served cold in the middle. The staff appeared to be making an effort to be friendly, but they seemed overwhelmed with their busyness.

Right from the start the waitress was rude .I tagged along with my son and bother, last minute. I was paying separately to them and had some tesco vouchers to use. They had 25% off but the waiteess was very rude bout it and wouldn't let us do separate checks ,which is possible. Point blank refused and tried to make us pay together. Never been so embarrassed in my life and the service was awful . The staff spent most of their time talking ,whilst the restaurant was a mess and turned customers away despite empty tables

We went to this restaurant with family who were visiting the area. My wife's risotto, which cost £15.50, was disappointingly small. When we complained, we were told that it was prepackaged, and this excuse had been used before. They offered to sell us a larger meal instead. The sundaes we ordered were just a few spoonfuls of chocolate ice cream, missing the wafers that were supposed to be included. We left feeling disrespected and like we had been overcharged. We do not plan on returning unless we receive free meals as compensation and an apology.

We had a very enjoyable late lunch and were seated quickly but given time to choose our meal and drinks. Our starters arrived quickly and were hot and tasty. As we were finishing our starters , we were joined by 2 more family members who initially were only having drinks, so just pulled chairs up to our table. They decided to have something to eat and, without being asked, a very nice gentleman the manager? pulled another table next to ours which made it much more comfortable for them. All our meals were delicious and the service was excellent. Will definitely return and would recommend this restaurant.

We hadn't visited Prezzo since before Covid. So decided to book a table for 4 to see how it was getting on. Booked table for 19.30 and arrived a few minutes after. After waiting for a while a young man requested we wait in a particular spot as our table was just being cleaned and set up. I couldn't help but notice that their was a table for 4 ready and prepared but not offered. 20 minutes later we were sat down. Staff were polite and quite effecient. Two of us ordered the chicken tagliatelle which I found to be blind and lacking in sauce. I'm guessing that the kitchen staff has changed over the last few years. A head chef with experience is required to oversee the kitchen as food served was...

We arrived for our lunch time booking, 2 adults 2 children. One child wanted the burger- no buns!!!! I ordered the Caesar salad and the other adult the lasagne. Other child had the bolognaise. Food arrived but no poached egg as described on the Caesar salad. No eggs!!!! Something will be done when we get the bill we are told. I asked did you not have lasagne sheets either as the “lasagne “ had pasta shells in it. Told that it’s prepackaged and that’s how it comes in. Turns out it was the pork and fennel Ragu! Several desserts not available either. Also the cappuccino had enough chocolate on the top to make a hot chocolate drink!!! Anyway bill arrived and the reduction was embarrassing! Still...

As many of the other reviews state, the prices have gone up exponentially in recent times and the portion sizes have decreased at the same time. Service was quick. Food was OK at best. Garlic Bread and Calamari were nice as starters. Penne Arrabbiata was OK but a bit bland. Spaghetti Bolognese was awful. So watery that everything slipped straight off the spaghetti so it was like eating plain wet spaghetti with a brown watery sauce left in the bowl afterwards. It also had barely any flavour. I can make better pasta myself at home. I get 2 for 1 here with Tastecard and would not visit without it because it's not worth the full price menu cost. Would give this restaurant a miss in future due to...

I last visited this restaurant a few years ago with some friends on a busy Saturday night. Despite the crowd, we were eventually seated, but it took the staff 40 minutes to take our drink orders. We decided to also order food since it was getting late. The waitresses seemed disorganized, with one cleaning tables while others avoided making eye contact with customers. The food was good, with the risotto being particularly delicious, although the portion was small. However, the service was terrible. We witnessed what appeared to be a supervisor arguing with a customer about their order. When my friend and I asked for the bill to split it, the waitress brought out the card reader without a rece...

Waited to be seated while 2 waitresses chatted while a queue was forming behind us Sat down at a table where there had obviously been a child as there were fries on the floor that were not cleaned up The waitress took our order and came back 5 minutes later as she couldn’t remember 2 of our drinks Waited 10 minutes for the drinks and 20 minutes for food The pasta had very little flavour but the garlic bread was nice,no bruschetta so maybe tell people that when you sit them down as 3 of our party then had no starters The drinks are the Maoist expensive on the coliseum and they are the only cashless restaurant there and encourage you to use the QR code in the table to pay to save them time,the...