Telefono: +41244246464,+33186995715
Indirizzo: avenue des Bains 22, 1400 Yverdon-les-Bains, 1452, Switzerland
Città: Yverdon-les-Bains
Piatti: 32
Recensioni: 937
"Our stay in this hotel leaves us perplexed. The infrastructure is good, the room is spacious and the breakfast is very good. But the value for money leaves something to be desired, especially for customer service in the restaurant in the evening, which is unacceptable for a 4 star+! When we asked the waitress what wine she could recommend to us, her response was I don 't know, I don 't drink wine and without offering to ask one of her colleagues... Then we asked for bread to accompany my meat and my wife also to accompany her salmon tartare and the waitress replies we don 't give bread with the salmon tartare there are already the toasts no but sorry??!!! My wife worked for 10 years in the luxury hotel industry in Geneva and clearly these two answers will be used in the training of future hoteliers like NOT TO DO so as not to lose customers and turnover!! Should I remind you that for 1 unhappy customer, 1500 others are aware of their experience?! It 's a shame and clearly the training of employees needs to be reviewed..."
Tutti i prezzi sono stime.