Shireburn Arms - Piatti

Whalley Road, BB7 9QJ, Ribble Valley, United Kingdom

🛍 Pubs, Full, Steak, Dining

3.7 💬 668 Recensioni

Telefono: +441254826678

Indirizzo: Whalley Road, BB7 9QJ, Ribble Valley, United Kingdom

Città: Ribble Valley

Menu Piatti: 11

Recensioni: 668

"Re: Christmas 2 night special Mr Mrs S.Burke: Complaints in writing Shireburn Christmas Wed, 27 Dec 2023, 18:52, We were so disappointed with our stay at the Shireburn Arms that we stayed one night and checked out, forfeiting part of our payment of £490 in advance, covering Christmas day. After attending a wedding earlier this year, we were expecting to dine in the lovely dining area, Instead we were seated in the Public Bar, so busy with non- diners standing right up close in animated rather loud conversation and several small children running around. The tables were very close together and a party of six right up to our backs. You did your best and seated us in a separate room but we spent the evening just the two of us as we accepted this offer in choice over the rowdy alternative, not what we had planned! The last straw in this scenario was that our food was very poor, appearing and tasting as if it had been on hot plates for an extended time, I couldn 't cut my roast potatoes which were rock hard, We felt we had complained enough and left it there, leaving the food half eaten. When I asked about Christmas dinner the next day we were told it would be the same, served to us in the bar. We were not willing to spend another day in these surroundings, hardly the settings described in your Christmas Brochure which were promoted but simply were not delivered. We decided it would be less upsetting to leave than stay on for what I feel sure would be more of the same. I have to say, the company 's policy seems to be to make as much money as possible, over and above customer comfort and satisfaction. I asked for a refund, on our booked accommodation, left early through no fault of ours, just so unsatisfactory and you said you will speak to your higher management. As I said, if after 2 weeks from that date (25th Dec) we don 't reach what I feel is a satisfactory outcome, I will post a review of the establishment on Trip Advisor Regards Susan Burke To date 13/1/24/ we have received not a word from the Shireburn Arms or their management James Places so I am posting this review, and I see it will join many other dissatisfied customers"

Menu completo - 11 opzioni

Tutti i prezzi sono stime su Menu.

Antipasti

Piatti Di Pesce

Indiano

Contorni

Frutti Di Mare

Panini

Antipasto

PBlacky PBlacky

Good food and a lovely setting, especially the outdoor beer garden. Steak pie and the availability of Gluten Free fish and chips (which my friend was over the moon at) were good choices.

Indirizzo

Mostra Mappa

Recensioni

Nicnoks
Nicnoks

Visited here for a sat night tea for a treat with my other half. The food was good although the menu a bit boring! We had the black pudding fritters satay chicken for starters fish chips beef pie for mains. Th service was good (100% better than last time) and the atmosphere good. Thank you


NettyWrigh
NettyWrigh

I think the other reviews on here are a bit harsh! We had a lovely stay and I would definitely recommend. We had a nice big room, a delicious evening meal and a hearty breakfast in the morning. The place has lots of character and views that I could see from my room. The local village is super with lots of walks. We will be back.


avrilmurp
avrilmurp

We stayed the night at this lovely quaint pub after reading the reviews. I was not disappointed. A beautiful clean room with a comfy bed and super pillows. Huge bath and shower. The food for dinner and breakfast was delicious. Thank you to all the staff for making this such a warm welcome and enjoyable stay. We will be back as they say !!! Visualizza piatti


Navigate14816412081
Navigate14816412081

Can’t disagree with all the other negative reviews don’t recommend this hotel. We have stayed in many James Places hotels and they were all excellent but I have to say this is the worst hotel I have stayed in. Needs a good cleaning top to bottom all the tables in the hotel had stains on them. Shame this hotel is set in an amazing backdrop to Lancashire green and pleasant landscape. Staff friendly enough but lacked enthusiasm .


Sph
Sph

Place looked fantastic from the outside and is a maze inside with a games room, multiple eating areas and bars plus outside seating both front back. Drinks ever so slightly overpriced for my liking but isn’t everywhere right now. Food was just ok but way overpriced for what it was. Prawn sandwich had no sauce/mayo etc, club sandwich came out falling apart and over £4 for 4 burnt battered onion rings seemed steep tbh. I’d definitely return for drinks when in the area but give food a swerve.


Wigleys11
Wigleys11

This is our local pub and we decided to visit again after having steered clear for a while after a previous disappointment. The setting is lovely and the food was great however the bar and service were shocking. The place appears to be run by teenage boys who really haven't got a clue. I'm sure they just need training and firm management. Forgotten orders, very slow and chaotic. Smirky and bored was the general impression. We weren't the only ones distinctly unimpressed. Such a shame as the food was very good. Visualizza piatti


Miaya
Miaya

I was greeted immediately by this lovely girl she gave us a table straight away and was so polite. The food was amazing. However I was very unpleased with the attitude of one of the taller lads running around upon asking for his name I was told he is called Ellis and is a duty manager I don’t know what kind of show they are running at the shireburn but he is one of the most rude incompetent people I have ever come across. However the young girl I believe to be called Scarlett was so polite and kept a positive stride despite being shouted at and bossed around by the taller guy! It’s safe to say we will not be returning due to the awful treatment of the staff. What a disappointment to that poo...


Sara
Sara

Me and my husband stopped by for a cold fizzy drink at about 10.45am this morning, with our dog after a 7 mile walk. It’s a lovely rest stop after a long walk however the service of the person in that area was not very good. Unfortunately I did not catch her name. There were no smiles, very little communication. We were bluntly asked if we would like ice to which my husband replied “yes please” but we did not get given ice. Because my husband and I were tired and we do not like confrontation we ignored this. But we were really shocked to this persons attitude. I’ve worked in customer service and I know it is hard. But you should be polite to customers. Especially when we were being polite to...


Sue
Sue

Re: Christmas 2 night special Mr Mrs S.Burke: Complaints in writing Shireburn Christmas Wed, 27 Dec 2023, 18:52, We were so disappointed with our stay at the Shireburn Arms that we stayed one night and checked out, forfeiting part of our payment of £490 in advance, covering Christmas day. After attending a wedding earlier this year, we were expecting to dine in the lovely dining area, Instead we were seated in the Public Bar, so busy with non- diners standing right up close in animated rather loud conversation and several small children running around. The tables were very close together and a party of six right up to our backs. You did your best and seated us in a separate room but we spent... Visualizza piatti

Categorie

  • Pubs Scopri un'atmosfera accogliente con pasti abbondanti, birre artigianali e classici del pub. Goditi i tuoi cibi preferiti di conforto come fish and chips, burger e ali di pollo, abbinati a una pinta rinfrescante o a un cocktail creativo.
  • Full Assapora una deliziosa gamma di sapori autentici con il nostro menu accuratamente selezionato. Concediti una varietà di piatti, perfettamente realizzati, che offrono qualcosa per ogni palato. Visualizza piatti
  • Steak Assapora tagli pregiati di succulente e tenere bistecche, grigliate alla perfezione. Ogni morso offre un'esplosione di sapore, servita con contorni classici e salse deliziose per migliorare la tua esperienza culinaria.
  • Dining Goditi un'esperienza culinaria diversificata con una varietà di piatti deliziosi realizzati con i migliori ingredienti, in grado di soddisfare i palati classici e avventurosi, in un'atmosfera calda e accogliente.

Servizi

  • Wifi
  • Seating
  • Piatti
  • Late Night
  • Menu
  • Reservations

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