Telefono: +441305772913
Indirizzo: 56-57 St Thomas Street, Weymouth DT4 8EQ, United Kingdom, Weymouth and Portland
Città: Weymouth and Portland
Menu Piatti: 5
Recensioni: 2038
"I booked a table for 10 people for Saturday 27th of January for my birthday and 2 of my friends. When we arrived the table didn’t even seat 10 people like what I booked for. We had to pull about extra chairs. I wanted to confirm the table was booked for 10 people all week and left several voicemails on the slug and lettuce phone and no one called me back. I did end up having confirmation the table was for 10 people from a friend that worked there. So never received a call back. My friend wasn’t on shift that night otherwise I’m sure our experience would have been a lot more of a positive one. She’s lovely! But the night we had was no so great, it took at least 30 mins to get a drink, food was an hour wait and people around us was complaining it was cold. One of my friends who’s birthdays if was received a free drink for their birthday but myself and my other friend didn’t. The toilets were absolutely disgusting, most of which didn’t have toilet roll and some didn’t even have a toilet seat. They was not clean either. We then asked for a cocktail tree but was told we couldn’t have it because there wasn’t enough staff to make it! There was 3 members of staff on a busy Saturday night, there should of been more staff to cater for how many bookings there clearly was. There was several other birthdays in there and were clearly struggling to serve everyone, I would understand if we just turned up but this was pre booked and therefore should of been catered for. Overall service was very slow, we was not appropriately catered for and was just disappointed as this was for my birthday and 2 of my close friends. Worse experience in there by far."
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