The ASH - American Steak House

"General After a true odyssey during my last visit to Cologne with the theme of Steakhaus, my mother and I, curious about Cologne's new steak restaurant, wanted to test the grill in the city centre. On the Internet I had a table reserved for my mother and me at Pentecost Monday for 18.30. Operation As we entered, we were kindly greeted by a young man with blue white shirt and asked if we wanted to sit outside. He led us to a nice table outside on the terrace. In the evening there were always between 15 and 23 guests on the terrace. Three more people were responsible for the service: a lady with dark hair, one with blond hair and another master with printed T-shirt. All wore blouses/shirts, jeans and sneakers suitable for the restaurant theme. A apron was not worn, but a waiter bag. In the evening there were two gentlemen next to us who had reserved the table. The tables are all pretty tight. I wouldn't have a private conversation here. We ran into the cards and our young blond waiter disappeared. A colleague asked about our wishes and had to be comforted by us. I saw the service and he seemed rather unorganized at the beginning of the evening. Everybody's here for everything. It almost never works! Three service personnel for less than 30 people. That should be done! Inside there was only one big table in the entrance, more guests I didn't see. We ordered a large bottle of Apollinaris 0.75 l to 7 € and two glasses 0.2l Grauburgunder at 5,50 €. The drinks were served by the Lord in T Shirt. Here is the first and last use of the legendary tablet for the evening. They can transport very practically glasses and bottles. The rest of the evening I only saw workers who served without a tablet and also cleaned up. Maybe the tablets were simply lost or was it just laziness? It upset me. Later I even saw a lady stacking glasses. Arrrggg! I don't think this is a problem, but a lack of basics! The wine was lukewarm (they had to return and the water bottle was brought without a cooler. Nice when the outside temperature is above 25 degrees Celsius. The beautiful wine glasses from Schott with The Grill Emblem were not turned to the guest with the Vignette. It's a shame if you have such an Adrette glasses. The waiter seemed very unhappy with the tray and served over the table. The water was of course not poured in. To serve from the right also seems unknown or is somewhat difficult due to the terass architecture. The order of dishes was unproblematic, but my BBQ sauce, which was reordered by a lady, never appeared. The kiln potatoes could be replaced with frits without any problems. If I serve food, I would have waited for a service to notice that we had no knives. No view right or left, razor flaps. All right, I'm going to the waiter table and steal two knives. I haven't experienced that for a long time. Should I get my steak off the plate? I could ask for salt and pepper mill. Three people don't walk helplessly and carelessly through the area, the guest stays on the track. My mother noticed an older gentleman who wasn't even asked to drink. The tables are full of empty glasses, we were not supplied with new drinks or during the meal asked if it tastes us. In the meantime, three plates were served at once at other tables. On the other hand, the cleaning of the plates again looked quite unprofessional. It seems not an authorized observatory. Why everyone is so stunned and in stress, does not come with so few guests. The young man with the blue white shirt thinks, but is probably used for reception and can only help for a short time. The service would have been better with him. When we clear our plates, a flea is quickly thrown into the room: you lubricated it? Bad question, I'm too tired to complain. I guess if the incapable service did nothing. I count on dessert, hot drink or digestion, nothing is offered or sold here. Shame in the wonderful atmosphere. Then we go somewhere else to drink. Everyone is busy, I still feel neglected. It's hard to catch an unoccupied waiter. You weren't right, you were angry and stressed. In the meantime, the service was always friendly, but it was only unprofessional because of the stressed legibility. In addition, for the TV format My Local, Your Local was shot and we were allowed to choose whether we want to show up as Statists in the background. I'm writing some stress to the camera team. Unfortunately, in the side table I also heard that the service obviously cannot even explain the differences between the different pieces of meat and the question of a guest after the Rib Eye Steak wall is very uncertain. Suddenly, if you work in a steak house... Potato gratin was also outside. Too bad the little girl who had his birthday was happy about it. Of course, I had to point out the bill myself. To fit the restaurant, the bill was placed in a wooden box with emblem, two eyelids, business cards and stickers. Nice gesture. The service apparently lacks an experienced overhead, which at least conveys the basics in the service, a table department would also be useful. The card should be discussed with the chefs so that the questions of the guests can be answered correctly. It should be practiced how to take care of the guests correctly, and you can also stay in the HIntergrund and do not have to be cumbersome or uncool. Unfortunately, the young man could not stand out for all deficiencies of the reception. A star. The advertisement would have been a good idea where would I have started? We wanted not only to complain, but also to spend a nice evening. The menu of the grill can be fully viewed on the restaurant's homepage. Desserts: Fingerfood (Chicken Wings, Chicken Nuggets, Full Time Starter (Carpaccio, various Ceasar Salad Variations, 9 Grill Burger, Tasting of Grill (Rinderfilet, Kalbsrücken, Rumpsteak, Rib Eye, Spare Ribs, Lammkoteletts, Surf and Turf, Lachs, Special Cuts Unfortunately I found no Coles. Why not? Wonderful. The menu includes a wide range of AfGs, Longdrinks, Cocktails and Spirits. Kölsch is not here, for Krombacher vom Faß und Weizen. The clear wine card is listed on the back of the black, high-gloss menu with the other drinks. The steaks can be ordered in the weight classes from 200 g to 400 g and prepared on the lava grill. We chose both the Rumpsteak (200 g to €17.50), including an oven potato with acid cream and tomatoes or cucumber salad. We exchanged the kiln potatoes for frits without any problems. Around 18.45 only Belgian frites were offered, as well as a cucumber and a tomato salad. For this we chose the homemade sauce Bernaise at 4.50 € and garlic baguette at 4 €. Later I ordered BBQ sauce, but it never reached us. As a culinary entry, thick slices of a dark bread were served with an alut apple with aioli. Not very innovative! That's better! The aioli was little garlic and, due to warm temperatures, fatty and almost liquid. The aioli should have been stored in a cool place until shortly before. That would have looked more attractive. The bread was fresh and tasted us. It was good too. Three stars. Our steaks were also served to clear bread. Rumpsteak with steakhousefrries and tomatoes /Gurkensalat at 17,50 €: At the beginning a set to dress the dishes: elongated, white ceramic plate with a glass pot with salad right, in the middle of the steak and left a paper bag in The Grill Design with the pommes. I like separately served salad, but no pommes in the bag that remind me too much of fast food chains. That's a point of view. The plate was not preheated. Why most kitchens don't do this simple trick, I'm still a secret. Neither my mother's steak nor my steak were cooked medium. Both meat pieces were too long on the grill. I should have left the meat, but I was just hungry and it wasn't like a shoe sole. I expected the Gargrad to be hit here. You should have been charged. The meat quality was good, the fat rim was not too large and beautiful roasting sites recognizable on the top. Nevertheless, it is the death blow if two steaks cannot even be cooked on medium in a steak house. Steak wasn't really hot either. Two stars. The French frits were barely salted, too long in fat and rather bitter. Here too, I would have expected more. I desalinated. A star. The tomatoes and also cucumber salad were refined with onions and lapping onions and tasted well. Three stars. Overall, unfortunately only 2 stars. In a steak house I expect well roasted meat and crumbs. Garlic baguette at 4 €: Two laby bread slices, about 12 cm in diameter, quite fat that actually only cost burned. You should have left her. I'm wondering if that's what it should taste like or that was a slipper. I was hungry and didn't want to destroy the atmosphere, so no complaint. A star. Sauce Bernaise at 4.50 €: Apparently self-made and refined with cutting liquor. I was eating better a few days ago. Three stars. The kitchen performance was overgrown. The Ceasar Salad of our neighbors, on the other hand, looked pretty good. Either we had bad luck or the kitchen is not really good. Meat Garness unfortunate, fries bitter and not seasoned, the bread burned, the salad and the sauce were good. You can't! Two stars. I forgot Dessert and that means something. PLZ Not chilled wine for 5,50 € the glass, water without cooler for 7 € could not fried at the point due to the excellent ambience (real, but somehow not!, but carburized baguette for 4 €, steak (in principle, you would have asked for a new piece so that you pamper good starting components. The supplements are all calculated quite ambitiously. In general, it seems to be a false understanding of quality and price. A star. Location The location is quite perfect, better not to place a place: between the new market and Rudolfplatz overlooking the Hahnenstraße and the passing lanes, buses and cars. There is a garage around the corner, parking in front of the restaurant is not possible. The restaurant is easily accessible by the Cologne transport companies. The Grill Restaurant is located on the first floor above the restaurant L 'Osteria, you enter the restaurant via a large spiral staircase that has been sprinkled with many pictures. At the entrance hall you can see a huge white turn shoe made of ceramic. The subject America is moving through the whole restaurant and has been well implemented. On the right side of the entrance there is a large round table, which was occupied by young spectators tonight. Women's toilets are concerned with the topic: an old chewing gum machine with Donald Duck, a large scale, dark gray walls and black and white images in black frames. The whole restaurant is American style and blows youthful, supposedly rustic charm with selected decoration elements (especially inside). Lounge atmosphere with stressed cool, American accessories that should probably justify the high prices. We were led to the half-round cups and found on rattan chair with dark gray, very soft padding. Guests are looking through several trees in high flower pots (silver brushed). Heating mushrooms, large parasols and glass lanterns leave a very cozy atmosphere, almost a small island flair. The dark flowers (here but not made of wood) also reminded me of the North German islands. You have the feeling that you need to order Aperol Spray here to fit into the landscape : D On the dark wooden tables there are paper sets with the ubiquitous The Grill Emblem: a red bullhead with black horns, the label promises 100 Natural Fresh Beef. ADie Papiersets in the form of a newspaper with headlines: The cow Elfriede had fallen victim to the grill Mafia, her meat should apparently land on our plates. Forks were covered with us, knives were missing. In addition, there was a silver, elongated tealight holder for four tealights and an ashtray on our table. The plant is very carefully thought out, I like it very well. All-feinst lounge-like atmosphere. Four stars. Cleanliness The toilets were clean, there was nothing to complain. My mother's waterglass had water stains, otherwise it's okay. Conclusion Unfortunately, the wonderful ambience cannot compensate for the full kitchen performance and the unprofessional service. The PLV is not true. You could try a burger or salad and give another chance. It probably doesn't happen anymore. In Cologne, there are many other ways to invest your money better. Shame! P.S.: If you want to see Tv, you can watch the order of wires on this day for My Local, Follow 86, Staffel 2 on the homepage of kabeleins."