Telefono: +442892648313
Indirizzo: 7a Rock Road, Lisburn, United Kingdom, BT28 3SU
Città: Lisburn
Piatti: 4
Recensioni: 227
"after this review for THE BALLYMAC Hotel facebook they have deleted them and blocked me from commenting.. I have so much more to add to this as well.. If you are considering booking wedding and any special requirements is needed make sure they confirm by email or in writing As we spoke to Dena on a number of occasions about 2 extra beds in our bridal suite for our children, didnt put the beds in for them, when we asked about it the attitude from Jim was 'theres nothing we can do ' so we ended up home on the night of our wedding with 4 children in tears. Didn 't accept responsibility for the mistake and still no apology. Ruined the end of our wedding, memories are still raw. Can 't believe how we were treated. Twice they messed up. Sorry I didn 't change. Not just what happened that night but they way they handled and spoke to me on the phone. The last call I was in tears, I had to give the phone to my sister to speak to them. I was so upset and angry, a lot of my memories are revolving around that. The hurt they have caused us is unreal. A simple 'we are sorry lets try and sort the beds out ' or even after that night a phone call of apology. But far from it, I got my video back with all the guests messages and the first one was my daughter leaving a message and at the end saying she was excited to stay in hotel. Then the anger flowed back.. Unforgivable for how the dealt with it and all what was said by all the management, Terry, Ciaran and Dena.Suggesting that my guests could have took my kids or my guest could have had our bridal suite while we had a normal room. Saying that they lost revenue on a room, well the amount I ht money my parents paid and guests that day/night would have covered £70 also my mother didn 't get her flowers and a few other bits and pieces. After my sisters checking next day to see what was there belonging to me. Everytime I spoke with Dena, she was like awk hold on a minute, I thought this and that. We are really busy, I will call you back. 9/10 times I was ringing back. It pains me to say, that I would have been looking forward to our wedding anniversary and this is all we have to think about. Some people look forward to spending that night in the same or talking about the next morning spending it at breakfast with all our family and friends. Instead we barely spoke to each other, not out of being annoyed with each other. We simply we still devastated.Full review on Dena, Terry and ciarans response will be put on every wedding sites/hotel recommendation sites"
Menu - 4 opzioni
Tutti i prezzi sono stime.
Gamberetto
Gamberetti freschi delicatamente cotti in salsa al limone e aglio, serviti su un letto di rucola croccante.
E
The food is always delicious and is reasonably priced. Staff are always really friendly and there's a great atmosphere every time we go.
Indirizzo
Recensioni
C9308JHdarrens
Stayed last night lovely please good staff but room was in stank wife fell sleep with sore head and ya dont even get a fry for breakfast toast and coffee most please do frys not really good for 70 pound
Conehead798
The food and service today was exceptional. All social distancing was exemplary and the cleanliness was as good as could ever be expected. We ate in the bar area and our food was brought out promptly, was hot and cooked perfectly We will be coming back
stephenjohnk2017
Food was very nice , pitty about the staff !!! On top of you , constantly standing over the table , when handed food was asked 3 times was the food ok in the space of 10 mins, soon as you put your fork down they dive on top of you to take the plates away , approached the manager ciaran , his face said it all , basically made an excuse because one of our orders where wrong that, they done it out of kindness , felt very out of place and couldn’t enjoy the meal as staff members constantly staring !! As I said food was nice pity about the unwanted experience
Denise963
We had Birthday dinner/party for my 80yr old mother on Friday 29 March. When we arrived in the afternoon to add the finishingtouches to the room, we were so pleased with the set up. We had 32 for the meal,the Ballymac's personalised menu just added to the special night. The food was excellent, vegetarians options delicious, desserts amazing. The staff could not have done any more to help us. They were courteous, pleasant, patient and just really professional. The Ballymac made a special 80th birthday even more special. Thank you so much Ballymac Hotel management and team.
11736W
Recently my Wife and I visited the Ballymac hotel for a meal in the Restaurant.The hotel was busy but when we visited the toilets at reception there was a sign up saying toilets not in use. We had to use the disabled toilet which was working!!After having some drinks in the seating area beside reception we went into the restaurant. My wife ordered fillet steak and I sirloin steak cooked medium with mash and chips and French Fried Onions! Both the steaks were undercooked and the mash and chips were very bland and tasteless!.I handed over £70 for this meal including bottle Wine!Will be in no hurry back!
Alicash73
Went to the Ballymac Hotel last Saturday for dinner with my family for my Sister's Birthday. It was very nice, the staff were kind and welcoming. We had our own room just for us. The staff couldnt do enough for us, the food and drinks were delicous and for what we paid was very reasonable. Really enjoyed by all the family and we are regulars to the Ballymac and with the Lockdown missed going up for our Dinner. The lovely staff knows us and always make you feel welcome, will defo be going back soon for dinner. It was an amazing afternoon spent in the Ballymac with brillant staff, gorgeous food and made to feel most welcome. Cant wait to go back.
Grace
Came here for dinner with family, two of us ordered the fillet steak (one medium, one well done) for £25 each, when they arrived my medium steak came with two large fillets and my dad's well done steak came with one fillet, butterflied, clearly half the quantity of steak he was supposed to get. We communicated this to the manager (male) who was extremely arrogant and rude and told us that we were wrong. The medium steak had not been rested before serving resulting in my plate being covered in blood, ruining my meal. Also would have been nice to have some garnish or onion rings served with the steak, rather than just the steak on the plate. This manager needs to go on a customer courtesy cour...
915shaunamariem
Just returned home from Ballymac after having New Years Day dinner here. We called around 3pm to see if they have any availability between 5-6pm. They said they where so busy they squeezed us in at 6pm. When we arrived we stood in the bar for 5mins until they figured out what booking our room was in. They brought us in to the function room where they hire out for weddings. The place was empty and we were allocated a fold up table sitting in the middle of the dance floor which I already found very uncomfortable. When the food arrived I literally couldn’t believe what was sat in front of us 6 adults!! My dad ordered a steak which came on a plate on its own and a side bowl of frozen chips. Not...
Joanna
after this review for THE BALLYMAC Hotel facebook they have deleted them and blocked me from commenting.. I have so much more to add to this as well.. If you are considering booking wedding and any special requirements is needed make sure they confirm by email or in writing As we spoke to Dena on a number of occasions about 2 extra beds in our bridal suite for our children, didnt put the beds in for them, when we asked about it the attitude from Jim was 'theres nothing we can do ' so we ended up home on the night of our wedding with 4 children in tears. Didn 't accept responsibility for the mistake and still no apology. Ruined the end of our wedding, memories are still raw. Can 't believe ho...
Categorie
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Pubs Scopri un'atmosfera accogliente con pasti abbondanti, birre artigianali e classici del pub. Goditi i tuoi cibi preferiti di conforto come fish and chips, burger e ali di pollo, abbinati a una pinta rinfrescante o a un cocktail creativo.
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Steak Assapora tagli pregiati di succulente e tenere bistecche, grigliate alla perfezione. Ogni morso offre un'esplosione di sapore, servita con contorni classici e salse deliziose per migliorare la tua esperienza culinaria.
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Curry Assapora la nostra raffinata gamma di curry saporiti, ogni piatto arricchito da un'unica miscela di spezie ed erbe aromatiche. Da leggero a piccante, esplora i sapori diversi delle varianti tradizionali e contemporanee, perfettamente abbinati a riso o naan.
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Salads Fresche e vivaci, le nostre insalate sono realizzate con ingredienti di stagione e un mix di verdure croccanti, ortaggi colorati e condimenti unici, offrendo una scelta deliziosa e salutare per ogni palato.
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