Telefono: +441671402727
Indirizzo: 102 Queen Street, Dumfries Galloway, United Kingdom
Città: Dumfries Galloway
Menu Piatti: 10
Recensioni: 1153
Sito Web: http://www.the-crown-hotel.com/
"I am quite puzzled by the positive reviews this restaurant has received. It seems that only regular or well-known customers receive good service, while everyone else is ignored. We were seated at our table and then left waiting without any offer of drinks or assistance with ordering. After waiting for quite some time, we had to request service ourselves. The drinks took a long time to arrive, and the waitress was unable to differentiate between regular coke and Diet Coke. The quality of the carvery was decent, with tasty potatoes and Yorkshires, average meat, and watery cauliflower cheese. When we wanted dessert, we had to ask for service once again as it was not offered. Despite having plenty of staff, they all seemed unhappy and not focused on providing good service. We were not impressed with the lack of attention to customers, upselling, or engaging with guests. We do not plan on returning or recommending this restaurant. It would be better to drive a bit further to Gatehouse of Fleet or Kirkcudbright for a better dining experience."
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