The Den At Jon Thorners

Bridge Farm Shop, Mendip, United Kingdom, BA4 6ST

🛍 Lunch, Coffee, Brunch, British

4 💬 286 Recensioni
The Den At Jon Thorners

Telefono: +441749838938

Indirizzo: Bridge Farm Shop, Mendip, United Kingdom, BA4 6ST

Città: Mendip

Menu Piatti: 5

Recensioni: 286

Sito Web: https://www.thornersofsomerset.co.uk/restaurant/

"I popped in today a little after 3pm to grab a spot of lunch and was initially told that the kitchen was closed and that only cakes and drinks were available but sandwiches could be purchased next door at the farm shop, which is fine. For those that haven’t visited before, the farm shop is about 10metres away and is part of the same complex and family business. I then nipped to the shop and purchased a sandwich and drink as suggested and returned to the outdoor seating area (which was empty along with most of the shop as well). At this point I was confronted by a member of staff who did introduce or excuse herself but quite rudely and abruptly said I had to purchase a drink to utilise the seating area as it is ‘Company Policy’. I calmed explained that I had just purchased my lunch from the farm shop as previously directed by another member of staff, to which the lady just repeated her previous statement again. Given the time of day and that the shop was basically empty, policy or not, some decorum could have been shown as well as some simple manners. Not wanting to argue I just left! To whoever is responsible for customer service within your department or company, I would kindly suggest that this member of staff is pulled aside to be re-trained and re-evaluated. I often visit both the shop and restaurant as I like to buy local but after today’s events, I am sorry to say that I don’t think I will be returning! To those of you that find yourselves in the same position, be very careful of this situation. I am struggling to think of a word other than SCAM! Simply appalling Jon Thorner, I thought your company was better than this! If I could, I would give this review zero stars…"

Menu completo - 5 opzioni

Tutti i prezzi sono stime su Menu.

Dessert

Contorni

Patate

Zuppe

01alan1984 01alan1984

Fantastic breakfast and lovely coffee in a COVID safe environment. Well done to the management and staff for doing a great job in these challenging times. Would definitely recommend.

Indirizzo

Mostra Mappa

Recensioni

begonia96
begonia96

Called in without booking but very well organised and welcomed, impressed they refused to admit people without a mask. Had a wonderful full breakfast and can recommend fully too. Clean, lovely staff...what’s not to like


rowlandjean36
rowlandjean36

Well I have to say the best fish cakes I’ve had so full of fish and very tasty, the home made chips were great all in all fabulous food, very Covid safe and very friendly and helpful staff will look forward to my next visit highly recommend.


17sylvie
17sylvie

We were looking forward to Sunday lunch, which we booked a couple of weeks in advance. On arrival we were told they were only doing Sandwiches!!! Perhaps in future a courtesy call to let us no there wouldn’t be any hot food . What a waste of a twenty mile round trip. Visualizza piatti


Jenny
Jenny

I had the side salad bowl with croque monsieur at this restaurant. It was extremely expensive for what it was. The portion size was more like a garnish than a proper salad. I would not recommend the side salad for £2.75, as it was very small, even smaller than a 125ml wine glass.


Nicholas
Nicholas

I went back to this farm cafe today and had a great time. We had been waiting for nicer weather to bring our dog and sit outside, and it was a wonderful experience. We both ordered pancakes and lemonade for breakfast, and they were absolutely delicious! Thank you to the staff for making our visit so pleasant.


Debsy
Debsy

Popped in for a cooked breakfast en route to Bristol Airport. Good job we booked a table as most were already booked and it was busy. Lovely big cooked breakfast with high end quality Thorners products, served quickly, hot and delicious. Pot of teas each, I like mine strong so had to ask for another teabag, but lovely friendly staff and happy to oblige.Nice ambience and a great start to our holiday. Thank you! Visualizza piatti


Onesmudge
Onesmudge

Sadly disappointing their steak and ale pie. I couldn't chew through the tough meat however their ale sauce and pastry was lovely. What sold me on ordering this dish was the promise of creamy mash. Unseasoned, lumpy and unpleasant... How can you get mash that wrong? The vegetables were soft and overcooked. On a whole not great. I left the mean mostly unfinished. On a plus side, the coffee, a latte, was exceptional. The service was good, although no seasonings available on the table or offered. Don't think I'll be back however they were busy so I imagine this feedback isn't their norm. An off day?


TravelWriter013
TravelWriter013

I was extremely disappointed with our breakfast experience at this restaurant. We stopped in for a late breakfast brunch and found it to be very quiet, albeit muggy and warm inside. Despite a sign instructing us to wait to be seated, we were told to sit anywhere once we were inside. The service was hit-or-miss, with some moments of excellence and others of disappointment. The coffee was particularly bad, with a bitter and stale flavor that was barely drinkable. The breakfast itself was mediocre at best, with a greasy full English and a terribly prepared smashed avocado on sourdough. The eggs were cooked unevenly, and the avocado was tasteless and dry. When I tried to address my concerns with...


Fids1979
Fids1979

I popped in today a little after 3pm to grab a spot of lunch and was initially told that the kitchen was closed and that only cakes and drinks were available but sandwiches could be purchased next door at the farm shop, which is fine. For those that haven’t visited before, the farm shop is about 10metres away and is part of the same complex and family business. I then nipped to the shop and purchased a sandwich and drink as suggested and returned to the outdoor seating area (which was empty along with most of the shop as well). At this point I was confronted by a member of staff who did introduce or excuse herself but quite rudely and abruptly said I had to purchase a drink to utilise the se... Visualizza piatti

Categorie

  • Lunch Deliziati con le nostre proposte per il pranzo, dove ingredienti freschi e sapori globali si uniscono per creare pasti appaganti. Scegli tra una varietà di insalate, panini e piatti principali sostanziosi per una fuga culinaria a metà giornata.
  • Coffee Concediti la nostra ricca e aromatica selezione di caffè, sapientemente preparata per risvegliare i tuoi sensi. Dal classico espresso ai cremosi cappuccini, scopri la miscela perfetta per iniziare la giornata con una nota di sapore. Visualizza piatti
  • Brunch Una deliziosa miscela di piatti per colazione e pranzo con classici preferiti e tocchi creativi. Goditi opzioni salate come le uova benedict o opta per dolci come i pancake soffici e la frutta fresca.
  • British Tradizionale e sostanzioso, il menu britannico offre classici di conforto come fish and chips, succulenti arrosti e torte salate. Riscopri i gusti familiari, amorevolmente realizzati con ricette senza tempo e ingredienti freschi e locali.

Servizi

  • Cafe
  • Wifi
  • Piatti
  • Seating
  • Menu
  • Takeout

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