The Newbridge - Piatti

Water Margin

➤ 1 Hanover Place, Coleraine, United Kingdom, BT52 1HU

Piatti • Kebab • Seafood • Chinese • Fast Food

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"My wife and two of our friends visited this establishment on Saturday 4th of May. My experience at this restaurant was both good and bad however the bad overweighted the good. We had only sat down and in less than a minute a young man asked us if we were ready to order drinks (we hadn’t even looked at the menu) the same man asked us a total of 3 times within 5/10 minutes if we were ready to order, which made us feel rushed. Our starters arrived fast and we enjoyed them. We had then got warm plates for our main course, however we sat with the plates and no food for about 5 minutes which didn’t make sense as our plates were then cold and noticed that this was a common occurrence within the restaurant as a few other tables seemed to have been sitting with empty plates. The food itself was flavourful and was high quality. The views of the water are beautiful. The atmosphere was lively and staff were friendly however some seemed rushed as the girl who served us our food physically ran back down the restaurant this along with being rushed to order was not polite. Overall our food and drinks were delicious and our interactions with most of the staff was pleasant."

Elliot's Bistro

➤ The Lodge Hotel, Coleraine I-BT52 1NF, United Kingdom

Piatti • Pizza • Seafood • European • Fast Food

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"We chose this as a convenient mid point venue for a birthday celebration at the Lodge Hotel Coleraine. We were greeted by unsmiling staff and shown to our table. We made our choices. The starters arrived promptly and were OK. When the main course arrived, the waitress unfortunately overbalanced her tray and the salad with blue cheese sauce slid off into my friend's bag and all over the floor! These things happen but not once did she apologise. My other friend had chosen the nut roast. This had been over microwaved to the point of cremation. She drew it to the attention of the waitress who just looked blankly at her! She finally twigged she should ask if she'd like a replacement. Again no apology. The other two mains, fish, were uninspiringly mediocre to say the least. When we'd finished these, a waitress came up with the dessert menu and said we could choose one on the house. I chose Christmas pudding which turned out to be sponge with 6 sultanas!! My two friends wanted liquer coffees and it took 20 mins before we could attract anyone's attention. We were then told the coffee machine would be closing in 10 minutes! We got the coffee and I asked for the bill and a chat with the duty manager. The chap came and chatted to me whilst I explained our unfortunate experience. He was very apologetic. I asked him to review the bill before presenting it to us. He came back with a cheesecake with a candle in and took £5 off the bill! Never again! More training def required."

Lost And Found

➤ 2 Queen Street, BT52 1BE, Coleraine, United Kingdom

Piatti • Cafe • Vegan • British • Fast Food

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"Visited lost Found in Portstewart last Friday afternoon for some lunch. Checked the outdoor menu which stated food served until 3.30pm. Went ahead on inside. Started to briefly read the menu at the till as aware from previous visits that you order on arrival yourself at the counter. Was told by the female counter staff that we had 8 minutes to place our order and to take the menus to the table. We did this. Then when we said excuse me to the same member of staff, from our table, that we’d like to order, we were told we had to come back to the till. This made no sense whatsoever. From the moment we stepped in and were told that we had 8 minutes to order should have been the red flag I guess. Friday afternoon, not long till closing, they just didn’t want to be bothered prepping two rounds of food, The two members of staff in the premises had the worst attitude and no ounce of personality to be in the role that they are in. Every thing seemed to be a complete bother. May I also add, the food was very skimp, re portion sizes plus they seem to care more about the presentation than the food itself re the logo branded paper underneath the food. Try attempting to cut sourdough bread on this, not easy unless you want a mouthful of paper. Then when it comes to hot drinks, no sugar or milk provided. Yet again had to approach the till and ask for these to be provided with milk in a paper cup yet another couple had a glass jug of milk on their table (less dishes to wash I guess) and no white sugar at all, had to make do with brown sugar for tea. When asked for refills of hot water we were given a half full glass of this and then when asked for it to be filled up, yet again a whole botheration. Oh and don’t even get me started on the toilet facilities. Dingy to say the least. The premises in portstewart should never have reopened when it did as Lost and Found, previous owner/cafe was far more superior in all ways. Will not be back"

Rocca

➤ 11-15 Bridge Street, BT52 1DR, Coleraine, United Kingdom

Piatti • Cafés • Pizza • Seafood • European

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"Visited Rocca when recently in Coleraine an excellent experience Even though it was really busy we were quickly seated and advised of procedure The meals were really nice I had the Seafood Chowder beautiful my wife had the special freshly battered cod with mushy peas and homemade chips which she really enjoyed Even though the restaurant was extremely busy we did not have to wait very long until we were served A big thanks to Elle who was really busy but so pleasant and friendly also Heather who advised that the Fry's and Sunday Lunch are also very good look forward to returning next time in Colreaine pay Rocca a visit folks you will not be disappointed"

Yoko At The Jet Centre

➤ South Coleraine Riverside Park, United Kingdom

Piatti • Curry • Asian • Seafood • Asiatic

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"I had booked a table a week in advance for 6 of us to celebrate my daughters birthday, when we arrived we were told out table wasn’t ready and to take a seat, we could see the staff trying to figure out where to put us, after almost 15 minutes they shuffled a few tables and we were finally seated. After another 15 minutes while we watched other people being served who came in after us even after I tried to get the staffs attention, we left and will not be back"