Telefono: +441451844346
Indirizzo: Aldsworth, Cotswold, United Kingdom, GL54 3RB
Città: Cotswold
Piatti: 9
Recensioni: 917
Sito Web: http://thesherbornearms.com/
"Been a while since I wrote a review but I just had to do this one.I went on a coach trip with 43 other lunch goers. This booking was made a while ago. This pub is in its 4th generation of owners, believe me, there won't be a 5th.We arrived. Put into separate parts of the pub. The heated side had 2 large reservations for god knows who. So some of us were shoved into another part. 1. No heating as such. The owner said that there was a heater in the room. The room was approximately 16' by 30'The said heater threw out heat for about a 6 inch radius. We pre booked our meals. Roast Pork or Chicken. 2, the food was tepid. The plates Stone cold. Staff could handle complaints about the cold food. Stuffing was practically raw and the so called roast potatoes were only in the oven for 20 minutes. They were cold and hard. I asked for my new potatoes to be changed for roast before I received my meal) I was told that the plates could not be changed in anyway. The manager finally came after our tour manager informed him of our concerns. I asked as they knew weeks ago about our booking, why was the heating not turned on in the morning. No answer. About the cold and under cooked food no answer. Very disappointed to say the least. Having been part of a catering family for many years, I can only say that they all need basic training. If the chef can turn out half cooked veg and plate food on cold plates i can't see them getting more return visits from customers."
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