Telefono: +441706360530
Indirizzo: Bury Road, Rochdale OL11 5HW, United Kingdom
Città: Rochdale
Piatti: 5
Recensioni: 4350
Sito Web: http://www.harvester.co.uk/thesirwinstonchurchillrochdale/
"My first visit to the Sir Winston Churchill Harvester, has been outstanding. From the minute you walk in, you are greeted by attentive staff (Noriel and Danielle) even when their busy! Outstanding Efforts and customer care were made by Noriel, a member of staff whom is very efficient and caring towards my mum having severe walking difficulties; finding a suitable booth near the disabled toilet. Throughout the entire meal, Noriel was very helpful and nothing was too much! Given we had just arrived from Christie’s hospital both hungry and tired it was a very enjoyable meal coupled with excellent customer care. The food was excellent. Mum had fish and mash and the rest of the party had sirloin steak which was cooked to perfection! Richard the Manager also provided a free dessert as it was a birthday occasion the chocolate fudge cake was delicious! An outstanding evening. Since my recent first visit, we are now regular visitors. Jenny the Manager provides excellent customer care and has dealt with any issues swiftly and effectively. Dale and Richard also part of the management team, have both been making sure that our seating requirements are met and my disabled mum is comfortable and the food has met her dietary requirements. Nothing is ever too much trouble and they are all lovely staff! Every visitor has been consistent, enjoyable and is worth the visit. Unfortunately this is not the case with Derby Pool Harvester in New Brighton which could learn from the management of the Sir Winston Churchill in Rochdale. Their service levels, standard of food and customer care and efficiency is not on par with the Sir Winston Churchill Harvester in Rochdale. Well done, Sir Winston Churchill Harvester, you are definitely my favourite Harvester so far!"
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