The Willow Tree - Piatti

Tlc Coffee House

➤ 18C Crawfordsburn Road, Ards, United Kingdom

Piatti • Cafe • Coffee • British • Breakfast

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"This coffee shop has a lively atmosphere and is a great place to visit. The kids' sausage and fries special for only £1 during the holidays made it a more affordable outing. Whether you're looking for lunch, a hot drink, or a treat, this coffee shop is sure to satisfy. The service was excellent, with a rating of 5, and the food was rated a 4. The atmosphere also received a perfect score of 5. Price per person ranges from £10 to £20 for a meal."

19 Coffee House Bistro

➤ 150 Crawfordsburn Rd, Bangor, United Kingdom

Piatti • Irish • Coffee • British • European

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"A huge thank you to Suzie and Hannah for hosting our wonderful volunteers for afternoon tea on Sunday! Everything was incredible—from the table setting to the service and the food, it was all outstanding! We brought the leftovers to the office today, and everyone was amazed by how delicious it was. As a family, we often dine at 19 and have never had a bad meal, so we knew this was the perfect choice. It seems we’ll need to bring the staff here too! Thank you so much, Pam."

Bull And Claw

➤ 18 Frances Street, Newtownards I-BT23 7DN, United Kingdom

Piatti • Sushi • Mexican • European • Fast Food

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"I had lunch at the Bull and Claw in Newtownards on February 23, 2022. It was my first visit, and I was truly impressed with both the menu options and the service from our waitress. My partner ordered the scallops, while I chose the scampi, and both dishes were delightful. I will definitely be returning to the Bull and Claw."

Romas

➤ 4 Regent Street, Ards, United Kingdom

Piatti • Pub • Steak • Irish • British

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"NO SAFE PROCEDURES IN PLACE FOR SEVERE ALLERGY SUFFERERS Start with the worst a mum of two (toddler and baby) attended in our party and informed serving staff that both have dairy allergy when ordering our food. The mum is a breastfeeding mum (on holiday) and has been avoiding dairy in the time spent with us so as not to pass diary onto her baby through her breast milk. The toddler cannot take dairy now that she is on solid food. Unfortunately for us, the vegan meal was served with carrots tossed/cooked in butter, (which in itself should not have occurred given this was ordered as part of a vegan meal), but which was only noticed at the end of the meal after the toddler started to break out in hives. Having been spoken to separately by waiting staff, chef and management, the only recompense was apologies and 20% off the food bill. The serving staff said a note had been made on the docket and the chef said he had been too busy to notice note this was a Tuesday evening at 5.30 and the restaurant was only about half full. Words are cheap and had the toddler suffered a severe reaction that may have required ambulance attendance, the 20% off the food bill would have done little to recompense our family. Thankfully the parents were quick to administer medication. We recommend that the restaurant respond to this review about how their procedures are to be changed to ensure someone else does not suffer more seriously than we did. Thankfully the parents had the correct medication and epi pen with them. The attitude and culture to responding to this incident was all wrong. By consequence, the kitchen is at worst negligent and disrespectful and at best, careless. I would not trust this kitchen with taking adequate respect over anyone's food allergies, intolerances or avoidances, particularly as the vegan meal was served with butter. Food 1* due to the above and while some of us enjoyed our food around the table, the vegan option was noted to have little taste from the vegetables. Service 3* waiting staff attentive and polite, but again didn't seem trained on how to handle our incident and were keen to pass the blame of communication to the kitchen. Atmosphere 3 nothing notable. We were escorted to a comfortable set of tables for our party size, but we left feeling angry and let down by the response and lack of consideration for our allergy sufferers."

Chef And Manager

➤ 23 High Street, Newtownards I-BT23 4JN, United Kingdom

Piatti • Asiatic • European • Fast Food • Vegetarian

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"The service was exceptional—there was no waiting and we didn't have to ask for anything. As for the food, it was simply outstanding. We started with the garlic mushrooms, which were delicious. For the main course, we ordered the fillet cooked medium-rare, and it melted in our mouths; it was perfect. The dessert, a raspberry and chocolate cake, was fantastic. The atmosphere was relaxed and enjoyable, making it the best Saturday night we've had as a couple. Every time I've been there has been a wonderful experience."