Walston Castle - Menu

We love our Friday family gathering and it is make extra special by the lovely staff. Helen is brilliant and takes time out to chat with us whilst making sure we have everything we need.

Booked a table for 5 people for Mother’s Day and night was ruined when it took over half hour to get a table that was pre reserved for 6pm. Awful organisation, wouldn’t recommend when busy.

Staff didn't seem to know what they were doing, may of been new. Our food was on the hot plate for over 5 minutes before it was served. Roast lamb dinner ws OK The burger came with 6 thick cut chips and cost more than the roast! Had to wait ages for our drinks as well Plenty of space to park

Today being an international day as well as mother's day the service was very poor. Too many people booked in for meals with not enough staff to cover. A table booked for 6pm having to wait until 7.50 to have their meal brought to them is not hood enough. I feel let down and disappointed as we have used this facility on many other occasions without fault.

Hardly no bread for toast, had to keep asking to order cooked breakfast, small portions, bacon that burnt, it couldn't be eaten, had to ask for cups and milk etc, it was disorganised and service very slow, when asked how much longer was the wait for our breakfast to come as we had been waiting for 45 mins! Was told it was because we were a large table, we were only a table of 5!! Certainly will not be visiting again

The Walston needs a manager that understands there is a Whole Bar area not just the restaurant I came to enjoy an afternoon with my son and have food. I waited some 10mins no exaggeration to be noticed. When I had the waitress notice she said the Manager was doing desserts and she couldn 't serve. Pathetic. Then I found the manager he said I wont be 2secs 4 minutes he served me. Then we had to wait 7/8 minutes for our second course to come but asked for both to be served all together.

We enjoyed two very tasty meals here over the Easter weekend. The food was well cooked and presented. We were served by Jackie and Sophia, who were both wonderfully welcoming, efficient and good-humoured, and certainly helped to make us feel at home and well looked-after. Our only niggle was the wine. We tried four different varieties and each felt rather underpowered. We like to stay in Wenvoe whenever we take a trip to Cardiff, and will look forward to eating here again in the future.

First time going for breakfast,wish I didn't as it took so long for our cooked food to bring to table. Dirty coffee mugs where you was meant to have clean ones. Even when things was running low people had to asked a few times can it be filed up. Not enough people on to service breakfast. You can see you food waiting to be taken so eggs was hard and bacon was crisp. This was a birthday Buckfastleigh for me and my family. Very disappointed and won't be going back their for breakfast. Just couldn't cope with people who book and ones staying at premium Inn. Nothing was kept top up always had to asked, just disappointed.

Not the best of meals to be honest, upon walking in were asked if we were with the meal deal which confused us, but were seated after waiting around 5-10 minutes. Menus were fine, a decent variety of items to choose from. Took our order drinks were extremely watered down and didnt taste as they should of, food was lukewarm and the items were not very hot nor cooked to what was asked for, no taste to the meal at all, wasnt best impressed with the overall service have been before many of times and have had a pleasant experience but recently it just isnt the same. Not impressed wont be visiting again unfortunately not the standard of what should be expected.