Telefono: +441584701701
Indirizzo: 5 Broad Street, SY8 1NG, Shropshire, United Kingdom
Città: Shropshire
Menu Piatti: 10
Recensioni: 3768
"Firstly I have to say I was impressed by the vegan options, we had two dairy free requirements in our group and to have so many options was refreshing, children’s meals included. That’s about where it ends for positivity...the service was painfully slow, staff not really trained in any kind of “customer service” though the waitress who served us wasn’t unpleasant, she seemed out of her depth. We had to leave without the children having their puddings, when I mentioned this to the staff member as I requested the bill (having had to wander around the restaurant to find someone as the waitress seemed to be ignoring our dirty plates), they shrugged....a missed opportunity to see what had disgruntled me but didn’t even ask the basic “how was your food”, “is every ok with your meal”. No desert menu offered. Cleared our own plates up. Also note to management, a deep clean is desperately needed: the heaters and light fittings thick with dust and cobwebs, the chairs need hoovering, I put my hand in the edge of the chair and they were full of bits of crusts etc. My daughter dropped a toy under one of the “benches”, it was so filthy under there with dirt, food debris and goodness knows what else, I left the toy!"
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