Telefono: +441483221058
Indirizzo: Victoria Way, GU21 8EW, Woking, United Kingdom
Città: Woking
Piatti: 3
Recensioni: 1153
Sito Web: http://crimsonhotels.com/dtwoking/dining/wocca-grill
"Went here for an evening meal on a saturday night when staying at the hotel. We sat and waited for 30mins and hadn't even received our drinks or an apology. The maître d was overworked and not only seating people but taking orders while serving staff spent more time clearing tables than looking after customers. We got fed up of waiting and asked for our meals to be sent to our room. After speaking to the restaurant manager he offered 50% off the meal and made an excuse about a function in another room causing the poor service for restaurant guests. After waiting a further 50mins our food arrived. We had ordered the lemon and thyme chicken breast in whiskey and wild mushroom sauce. We received overcooked chicken legs with no sauce! This was down right deceitful if not a breach of trading standards. We called reception to politely ask for sauce and were treated with disdain and no sauce was forthcoming. Dessert wasn't much better. The pear and peach eton mess (priced at the best part of £10) consisted of whipped cream and tinned pears and peaches, no sign of any meringue. The creme de cassis cheesecake was soggy, topped with tinned fruit and tasted bad. Absolutely disgusted by the level of service and quality of food. This has really tarnished Hilton's reputation in our eyes."
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