Telefono: +41279681940
Indirizzo: Bahnhofstrasse 64, 3920, Zermatt, Switzerland
Città: Zermatt
Piatti: 5
Recensioni: 1149
Sito Web: http://www.legitan.ch/
"Great food, poor service. First, let me say that I hate to write this review because we had an awesome dinner at Le Gitan, the sister restaurant next door, earlier in the week. So we had every expectation that tonight would be great at Zermatter Stubli. Unfortunately, the comments left by other reviewers about poor service from one particular waitress at this restaurant rang true for us tonight. Simply put, the waitress we had was rude and did not make us feel welcome. I could give multiple anecdotes but will just share a couple: 1) When we arrived, she claimed we didn’t have a reservation — though I pointed our name out to her in her reservation book — she then pointed to a table for us without showing us to the table. 2) Another party arrived after us and she had served them drinks before even bringing us menus. 3) We asked her to call us a taxi and she responded by handing us a business card — not helpful considering we don’t have Swiss mobile phones. It’s sad, because the restaurant is cute and the food great! But service is key to any experience and can make a good meal great or terrible. Unfortunately, the waitress really created a dark cloud during our dinner and I regret reserving here. If you try this place out, come for the food but beware of the risk of poor service from this particular waitress. With many good restaurant options in Zermatt and with many visitors having a limited time in the village, I suggest you prioritize other restaurants."
Menu - 5 opzioni
Tutti i prezzi sono stime.
블레씽
The food was delicious and there were many customers.
Indirizzo
Recensioni
Alexandre
Poor welcome, lousy service and rude management. Avoid unless you are on the street. Null!
최정규
Mr. Hall is kind. Food comes out quickly. Food is delicious. Good to eat food unique to Switzerland.
f
We had an awful experience with pressure to order, food we had to send back and they just made the whole thing stressful
Samia
What a disaster !!!!! The service is terrible, the staff is absolutely not welcoming! We're throwing our money out the window!
Sou
Had the veal sausage and my friend ordered the vegetarian ravioli. The taste was good but i would have liked some gravy or bread to go with the dish.
leith
A horrible experience! Table reserved from 9 p.m. to 11 p.m., we were not able to sit down for 15 minutes until the table was ready! As soon as we sit down, we are asked to choose quickly because the kitchen is closing soon. At 9:45 p.m., we were refused desserts because it was “too late for that.” So we asked to speak to the manager, and he was the highlight of the show: a haughty, aggressive and rude man. I was calmly expressing the situation when he turned his back on me and walked back, exclaiming “not my problem”!
Kyle
If the service stars can go up to 10, I will put 10. We were being guested pretty well. Especially to the lady who gave advices since we 3 are all blank to the cheese fondue. The lady won't exaggerate, and suggested us to go with the classic one. It turned out to be perfect. It's ok to shared one cheese fondue for 3, and we did order one more salad, and potato as well as 2 glasses of wine. Costed us less than 20FR on average. If you wanna try, and not sure where to go, this is the place you should come. Highly recommended. Again to the lady hosting us today. Appreciate.
21KJB
We had the raclette with herbs which was 10/10 and the sausage rosti which was average. Staff was really hit or miss, I think it really depends on the language they speak. Having read reviews here before going there and seeing people complain about it, I was already on edge and I guess we know why. The French speaking staff were quite nice (since we spoke French), The german speaking staff were much ruder and didn't seem like they really wanted to be there.. got close to ruining the night but we survived. Would go back but would just go with no expectations of feeling welcome by their staff
RG12014
Great food, poor service. First, let me say that I hate to write this review because we had an awesome dinner at Le Gitan, the sister restaurant next door, earlier in the week. So we had every expectation that tonight would be great at Zermatter Stubli. Unfortunately, the comments left by other reviewers about poor service from one particular waitress at this restaurant rang true for us tonight. Simply put, the waitress we had was rude and did not make us feel welcome. I could give multiple anecdotes but will just share a couple: 1) When we arrived, she claimed we didn’t have a reservation — though I pointed our name out to her in her reservation book — she then pointed to a table for us wit...
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