Telefono: +496929801730,+496913878068
Indirizzo: Schärfengäßchen 4, 60311, Frankfurt am Main, Germany
Città: Frankfurt am Main
Menu Piatti: 35
Recensioni: 1965
Sito Web: http://www.zimt-und-koriander.com/
"I was much looking forward to having diner with colleagues visiting Frankfurt for the time. We had a reservation and were running minutes late. Out of courtesy, I called the restaurant to inform them we were on our way and would be shortly...there. To my surprise, I was told that they had cancelled the reservation and given the table away. It hadn't been minutes since the reservation time, so I expressed my wonder considering this a very unusual business approach... I was answered, so it is and then asked whether they were not ashamed of such unusual customers handling. I was bluntly replied idiot and hung on. Being nearby, I went to the restaurant, spoke with the waiter to find out if I had spoken with him. He was obviously angry, willing me to sit an wait but not answering my question. I asked for the manager, to whom I explained the situation and expressed my surprise of having a reservation so bluntly cancelled and being so agressively insulted. I was told that I started the insults when asking about their shame. The manager then reitereated the idiot insult himself and added that as a French, I should go back to France, adding a racist insult to all what preceeded. In over decades of international travelling, sometimes quite exotic I've never experienced such an agressive and rude behavior; furthermore towards a customer. That being said, once arriving at the place, a group of some Chinese tourists were leaving the place, on a Wednesday night the restaurant was empty no reason to cancel and insult.... The place is a rat hole with the dining room in a blind basement of few interest. I was not given any opportunity to comment on the food. This situation was followed by a call to the restaurant management on the next day. instead of apologizing for such an acceptable behavior, they denied the insults and racism, further adding to the idiot that I am also a liar... So forget that restaurant unless you want to be assaulted, insulted by an angry racist staff"
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