"A group of 6 of us stayed in LLandovery for a weekend August bank holiday and booked a table at the Indian Lounge, well as soon as we sat down we should have known not to have stayed, our table and cutlery was so sticky...we could only think it was from mango chutney from the night before, it went all over the sleeve of my top as i was not expecting a dirty table to sit down at. We asked if they could clean the table but were moved to another table where i found a AA battery on the seat, we made a light joke about it and also found the Cutlery on the other table felt oily but again we laughed it off and said we cannot complain yet again. so yet to order.... The drinks order came out wrong but we could live with that...... Starters.... i must have to say the starters were nice, but then it went downhill yet again. When the mains came out they missed 1 whole meal completely, i was told mine was a jalfrezi when infact it was a dish my husband had ordered i had already dished some of it up when Chef (the waiter) grabbed it and said NO and moved it to the end of the table, we told him we were one dish short, so i then had to wait for mine when all other 5 meals had been placed on our table for approx 5 min, but the worst was yet to come, when the naan breads were brought out to be served The Waiter Chef' as we later found out was his name, lifted up our naan bread peeling it apart with he's fingers to see if it was keema naan or a plain naan, then dumped it back on our table and walked over to another table and served 2 ladys on a table opposite. i overheard one of the lady's inform him the toilet was leaking and he replied yes yes we know. this was only 6.30 7pm so not even after a busy evening but just the start of the evening and they knew the toilets were broken. The whole evening the poor waitress looked very uncomfortable and when we asked for the bill, we asked for a reduction due to wrong orders and the service we recieved, she told us to wait for Chef and he will speak to us, he made us wait for over 10 mins until we decided to get up and walk to the bar, he soon came running over and said he would knock off 1 drink, we replied thats not quite enough for the service we had recieved, we infomred him we were willing to pay £95 instead of £112. Chef then started shouting quite loudly You are Rude' Very Rude People' so all could hear in the restaurant. That was no way , management should react and speak with customers but then he did seem to have bad customer skills from the start, we still felt we paid more than enough for what it was worth, sadly with a mixture of dirty tables not just 1, wrong drinks order, waiter otherwise called Chef by staff opening up a naan bread infront of us to see which one it was with he's fingers, then having to wait for a missed meal the service did not warrant paying full price, I have never not paid for a meal and been in such a awful place and will never return to this place. We also mentioned on way home there was no details taken from anyone of us for track and trace either in this current situation with Covid 19."
