Telefono: +441444232170
Indirizzo: 291 London Road, Mid Sussex, United Kingdom
Città: Mid Sussex
Piatti: 8
Recensioni: 1137
"Ordered 2 breakfasts and a sausage baguette for delivery. Food turned up about 40 minutes after ordered and to say we were disappointed is an understatement. My wife ordered the food and requested that the beans be put in a separate container because I don 't like the bean juice going on the rest of the breakfast. The breakfast was cold, bean and tomato juice all over the other items, the toast was more like warm bread and the tomato juice had soaked into the bread making it completely soggy. I phoned up to complain and the lad on the phone said all I can do is apologise to which i replied you can do more than apologise, you can refund me for the meals . A full refund was received. I went on to say the food doesn 't look like the photos on the Facebook page and I he said Look I 've said we 'll refund it. Bad attitude. Due to this I decided to post a review on the Facebook page and the owner then replied accusing me of making the food look worse than it was in my photo by moving it around the container which was complete rubbish, I had just moved the poor quality sausages, hash browns and soggy toast into the lid section. I was also accused of having a bad attitude when ordering...complete BS as my wife phoned the order through. I phoned the cafe back to speak to the owner who wasn 't there and spoke to the young lad who kept calling me mate and said to me that he doesn 't understand why I don 't just leave it now as I have received a refund. Very unprofessional The meals were not eaten"
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