Rico's - Piatti

East Kilbride Shopping Centre, Kiosk 2, G75 0, South Lanarkshire, United Kingdom

🛍 Cafe, Coffee, Mexican, Burgers

4.6 💬 1353 Recensioni
Rico's

Telefono: +447894061721,+447535854885

Indirizzo: East Kilbride Shopping Centre, Kiosk 2, G75 0, South Lanarkshire, United Kingdom

Città: South Lanarkshire

Menu Piatti: 12

Recensioni: 1353

Sito Web: http://ricosbistro.com/

"If I could give it no stars, I would.due to the attitude of the manager. Total ned! Other staff were lovely, however when we were waiting to be seated, we were ignored. Would have been nice to get acknowledged. It only went downhill after that. Waited more than 50 minutes for a burger and a wrap. I asked if the burger would be big enough for my 10 years old to share as it was nearly £15 and was told yes. The drinks were brought over half an hour before we got our food. When it did come, we were starving and the portions are very small. My wrap was £7 which was fine but there wasn't much more to the burger at over £14. When I went to pay, I didn't leave a tip as the electronic payment method asks if u want to so I told the waitress we had waited 50 minutes and that I felt the portion sizes were very small especially the burger Special. That was all I said. I didn't complain.. I basically passed on my comments. They waitess walked away so I sat and waited on my receipt as I assumed she was getting it. We sat for a few minutes and another member of staff asked if we were finishing up. I explained yes and that I was just waiting on my receipt. She went to get it and that's when the manager marched up with a stinking attitude. She said. . OK what's the problem?? I said no problem, I just commented to the waitress why I wasn't leaving a tip.. to which she butted in and said I didn't need to explain not leaving a tip. I told her we waited 50 minutes and the portions were fairly small and overpriced. She started arguing saying the staff were busy and oing their best and the special is only pennies dearer than a normal burger. Not sure why this is relevant as i still felt it was overpriced. And then something about me not waiting 50 minutes. I said I did wait 50 minutes and asked why she had such an attitude. She said she didn't.. but my goodness she did. It was very uncomfortable and my children had to sit and witness this. She then asked what did I want..a discount? I said no, just my receipt so I could get out of there. In between all of this, my children also witnessed the female chef eating while preparing food ..it really says it all. I would have perhaps revisited had it not been for how the manager spoke to me. I didn't even ask for the manager. So if you wait 50 min for a burger and a chicken wrap and pay £30 for the privilege, don't dare say a word to your waitress after paying or you'll get a dressing down by a major ned head who shouldn't be working in customer service. Absolute vile women."

Menu completo - 12 opzioni

Tutti i prezzi sono stime su Menu.

Toast

Dessert

Pane

Pollo

Contorni

Pasto Per Bambini

Cibo Americano

Zuppe

Panini

Piatti Di Pesce

Antipasto

patsP8761PE patsP8761PE

The food was good one staff member didn’t know how to smile terrible customer service girl with young blonde hair

Indirizzo

Mostra Mappa

Recensioni

Jessica
Jessica

Always the best quality food Every time without fail for a great price Staff are so friendly and welcoming would highly recommend to anyone.


638Tricia69
638Tricia69

The food is delicious and affordable, with gluten-free options available. The staff is helpful and friendly. We would definitely return in the future!


B5394ZNbrianb
B5394ZNbrianb

Visited with my daughter yesterday what a great place we had the crispy chicken burgers and they were amazing ..staff were fantastic nothing too much bother. Will defo be back Visualizza piatti


ericbM8716YA
ericbM8716YA

Excellent experience as usual, food amazing, service great (Annmarie was our server) been to this multiple times over the years and yet to have anything close to a bad experience!


Catherine
Catherine

AnneMarie remembered us and as always gave excellent service also Sophie was very friendly and attentive throughout our visit. Ricos is definitely worth a visit the food is amazing every visit.


dustyDrummer
dustyDrummer

We stopped by for a quick lunch and both ordered sandwiches with garlic loaded fries. They were absolutely delicious! There was a bit of a wait, but it was reasonable as everything is made to order and very fresh. The portions were good and we will definitely be visiting again. Visualizza piatti


Tracy
Tracy

This restaurant is clearly underated should have a Michelin star! My husband and i frequent Michelin star restaurants all the time and we felt that this was definitely one! The food was mouth-wateringly good, absolutely superb and the waiters were so attentive and friendly. The whole dining experience was superb and we hope it gets the Michelin star it deserves


bryanp613
bryanp613

This restaurant is a hidden gem in a bustling food court filled with typical choices like pizza, pasta, and muffins. You should definitely choose this place over the rest. The staff are friendly and welcoming, making you feel at ease as soon as you are seated. The menu offers a great variety and almost all dishes have a gluten-free option available. The efficiency of the kitchen in delivering high-quality food without a long wait is impressive. The servers are always ready to assist you with a smile. Overall, the food is excellent and the service is top-notch. You won't be disappointed here.


Elljayno2
Elljayno2

If I could give it no stars, I would.due to the attitude of the manager. Total ned! Other staff were lovely, however when we were waiting to be seated, we were ignored. Would have been nice to get acknowledged. It only went downhill after that. Waited more than 50 minutes for a burger and a wrap. I asked if the burger would be big enough for my 10 years old to share as it was nearly £15 and was told yes. The drinks were brought over half an hour before we got our food. When it did come, we were starving and the portions are very small. My wrap was £7 which was fine but there wasn't much more to the burger at over £14. When I went to pay, I didn't leave a tip as the electronic payment method... Visualizza piatti

Categorie

  • Cafe Concediti la nostra vivace selezione di caffetterie, che offre una gamma di caffè appena preparati, tè artigianali e deliziosi dolci, accompagnati da un'atmosfera accogliente per un'esperienza culinaria deliziosa.
  • Coffee Concediti la nostra ricca e aromatica selezione di caffè, sapientemente preparata per risvegliare i tuoi sensi. Dal classico espresso ai cremosi cappuccini, scopri la miscela perfetta per iniziare la giornata con una nota di sapore. Visualizza piatti
  • Mexican Autentici sapori messicani ti aspettano con fajitas sfrigolanti, tacos saporiti, enchiladas piccanti e guacamole fresco, tutti realizzati con ricche spezie tradizionali e serviti con contorni vivaci. Goditi una fiesta nel tuo piatto!
  • Burgers Hamburger succosi e saporiti realizzati con ingredienti di alta qualità, dalla classica carne di manzo alle opzioni vegetariane uniche, tutti serviti con condimenti freschi e una scelta di patatine fritte tagliate a mano o un'insalata croccante.

Servizi

  • Wifi
  • Takeout
  • Piatti
  • Seating
  • Menu
  • Delivery

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