Prego - Piatti

Tea Time

➤ 1 Hyndford Place, Lanark, United Kingdom

Piatti • Pizza • Kebab • Mexican • Seafood

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"Visited today with family for the first time but we had a poor experience. We were seated for 30 mins before someone came took our order. Once our order was took, we waited another 30 mins for our food, it was a little busy but not over run busy. I asked the staff about our order they didn’t know what I was on about, only later for them to apologise as they “didn’t have our order in” Once we received our order, we needed cutlery which they “Forgot about too” our food was cold cutlery was dirty. It was a very hectic experience Un relaxed. The waiter appeared untrained the staff in the kitchen seemed to be running around like headless chickens… overall, we had a poor experience which was disappointing."

Falls New Lanark Mill

➤ New Lanark, ML11 9DB, South Lanarkshire, United Kingdom

Piatti • Kebab • Pizza • Mexican • Fast Food

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"This restaurant has the worst service I have ever encountered! We ordered a cola, hot chocolate, soup, and egg mayo sandwich, which are very simple items and should have been quick and easy to make. We were the only customers there when we arrived, but we waited well over an hour for our food. The soup was lukewarm and there was no apology or explanation for the long wait. The service was terrible! As we waited, the restaurant started to get busier and some couples even left due to the long wait and unhelpful staff who couldn't provide information on allergen-friendly options for their baby. Eventually, we received our food, but we were the only ones in the restaurant who had been served after waiting over an hour. When we finished our meal and left, there was still no sign of anyone else's food being served. This was the worst service I've ever experienced, and I would not recommend this place. I suggest trying the cafe in the mill instead, which is excellent and I will definitely go back there in the future."

The Wallace Tea Rooms

➤ 18 Broomgate, South Lanarkshire, United Kingdom

Piatti • Pizza • Cafés • Seafood • Mexican

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"Hidden off the main road, Scottish Home Baking Awards winner 2013/ 2014, with impressive coverage in local and national papers. The Wallace Tea Rooms is large and spacious with disabled access and toilets with baby changing facilities, as well as the all important high chairs. A separate family room and additional drawing packs for children make for a more peaceful meal with young children. The cakes are unique and all baked on site, we simply had to get some to take home. The food was gorgeous and the staff were very personable and attentive. I will definitely return."

Capital House

➤ 95 High St, ML11 7LN, Lanark, United Kingdom

Piatti • Pizza • Cafés • Mexican • Seafood

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"This was by far the best Chineese around for about 15yr ish but the past six years ish it’s became hit or a miss. I think they must have two chefs one good and one not so good. Sometimes it’s great and sometimes it’s inedible. Sometimes the fried rice has spring onions and sometimes did doesn’t. Sometimes the lemon chicken is lovely and sometimes it’s dried up and horrible. I’ve heard a few people that have the two chef theory and I suggest they work which one isn’t up to scratch and get rid of them before they loose business. I am not sure how basic things are not consistent in the same restaurant. Such a shame as you were constantly brilliant!"

Plum Orchard

➤ 43-45 Wellgate, ML11 9DT, Lanark, United Kingdom

Piatti • Mexican • Seafood • Asiatic • Fast Food

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"We ordered a take away at 4:30PM for collection at 5:30. I arrived at 5:35 to be advised they were only just starting to cook it then. It should have been ready to collect at this time as requested. The restaurent was chaotic, another customers order had been lost and she was complaining, the owner came out and shouted at the staff that there were orders waiting in the kitchen. I waited 35 minutes and eventually complainted about the delay. I eventually received my order at 18:10 (40 minutes late). We do like the food here and I understand it was busy but IMO this delay is unacceptable. I had two hungry kids at home waiting to eat and it wasn't fair to make them wait this long. I won't risk ordering from here again given I don't want a repeat of this saga."