Cafolla's Premier Cafe

10A Regent Street, BT23 4LH, Ards, United Kingdom

🛍 Tea, Cafe, Coffee, Breakfast

4.1 💬 978 Recensioni
Cafolla's Premier Cafe

Telefono: +442891814999

Indirizzo: 10A Regent Street, BT23 4LH, Ards, United Kingdom

Città: Ards

Piatti: 8

Recensioni: 978

Sito Web: https://www.facebook.com/Cafollas/

"Called in for lunch , wet from the rain and rather hungry. We were seated immediately and order was taken really swiftly. It was lunch hour and business was steady enough so we didn't expect the food within five minutes but after noticing tables that had only sat down five and ten minutes previously being served their food before us, and after my son was laying his head on the table in sheer boredom, I began to question how long we had been waiting. I had taken a photo of my son at the table after ordering and when I checked the time stamp on the photo, it had been taken thirty minutes beforehand. I approached the counter where a few servers were standing and explained the wait we were experiencing, reiterated the food I had ordered and sat back down after the girl assured me she would look into it. As I glanced back toward the counter I noticed a few glares from the staff, in particular the red haired young girl who on previous visits I had always found to be quite pleasant. I found this level of open disdain towards a customer quite unprofessional, especially when that customer's complaint was perfectly within reason. When the food arrived, I had been given the wrong Panini which was quickly rectified by the owner. Working in a restaurant with over fifty tables, I do understand that mistakes can be made but I was incredulous at the fact that not one member of staff had the initiative or basic common sense to notice that the table directly within eyesight of the counter they were all standing behind had been sitting waiting, with dead drinks for over half an hour. When the food eventually arrived , it was lovely and the chips were perfectly crisp and hot. The food and the reaction of the owner kept this review from being a one star. The owner came across as a nice , understanding man who seemed very apologetic and genuinely embarrassed by the incompetence of his staff however the dirty looks from the counter staff wouldn't have me rushing back."

Menu - 8 opzioni

Tutti i prezzi sono stime.

Dillinger1958 Dillinger1958

Yes it was fine. Got a fry with extra beans and mushrooms. All ok. Not much else to say. Nice enough place.

Indirizzo

Mostra Mappa

Recensioni

E576TFalanp
E576TFalanp

The coffee was good, but the food was not impressive. I ordered a breakfast sub roll with sausage and egg, but the pork sausage looked cheap and was dry. The meal was also very greasy.


LindaLou1960
LindaLou1960

Always my favourite spot for a fry up but today I had poached eggs with avocado on sourdough bread, with baby tomatoes on the side. Absolutely gorgeous. Hot, tasty and a really good portion. Well done!! I will repeat!!


Alex
Alex

The food was flavorless and unpleasant, the table was not properly cleaned with coffee stains still present, and the plates were greasy. The iced coffees we ordered were also disappointing. Overall, it was not a great dining experience.


186470Kathy
186470Kathy

Couldn’t praise staff enough was in this afternoon and it was very busy despite this staff were super helpful, friendly and accommodating with constant flow of customers , in these times not something you see often !! Food was great too and coffee


jsteelem
jsteelem

When in Newtownards normally drop in for their delicious double fry with a hot mug of tea (see photo). Always a warm welcome from staff,efficient service and always clean and tidy. Very popular with the locals as you normally recognise familiar faces in for lunch, hence the name Premier Cafe. Can be busy on Saturdays when the local market is on in the square.


deemum
deemum

I love to visit here for a coffee . One day we had the freshly made crepes which were delicious. Another day I had a coffee while my son was in an appointment at hospital and the gentleman sitting opposite me paid for my coffee. I was so appreciative at his generosity and care and he could clearly see I wasn’t in a good place that morning. I wish I could repay it for him and for him to realise how much I appreciated it that day. It’s a lovely cafe, welcoming and lovely food.


youngs11
youngs11

Visited Caffolas for a spot of lunch with my wife. I ordered chicken ciabatta with chips and my wife the mega fry. No beans, mushrooms or tomatoes on the mega fry which was surprising....these cost extra and the ciabatta arrived without bread on top, like an open sandwich although not advertised as this. There was just about a decent portion of chicken, mushrooms, onions and chips. Overall nothing to shout to home about here.....the food was very average at best, a bit expensive. We will try somewhere else next time


Matthew
Matthew

I would typically give Cafollas a 5-star rating, but for the second time in as many weeks, I found a hair in my fries. About three weeks ago, my wife found a hair in her avocado breakfast. Finding a hair in your food once could be considered a one-time mistake, but two incidents in such a short period of time is unacceptable. We used to have breakfast here every weekend, if not every other weekend, but unfortunately, we won't be returning. It's a shame because we would normally rate the food 5 stars and be regular customers.


mozymyers
mozymyers

Called in for lunch , wet from the rain and rather hungry. We were seated immediately and order was taken really swiftly. It was lunch hour and business was steady enough so we didn't expect the food within five minutes but after noticing tables that had only sat down five and ten minutes previously being served their food before us, and after my son was laying his head on the table in sheer boredom, I began to question how long we had been waiting. I had taken a photo of my son at the table after ordering and when I checked the time stamp on the photo, it had been taken thirty minutes beforehand. I approached the counter where a few servers were standing and explained the wait we were exper...

Categorie

  • Tea Esplora la nostra selezione di tè lenitivi, offrendo miscele sia classiche che esotiche. Perfettamente infusi per risvegliare i tuoi sensi, concediti la nostra gamma per un momento di tranquillità e sapore in ogni sorso.
  • Cafe Concediti la nostra vivace selezione di caffetterie, che offre una gamma di caffè appena preparati, tè artigianali e deliziosi dolci, accompagnati da un'atmosfera accogliente per un'esperienza culinaria deliziosa.
  • Coffee Concediti la nostra ricca e aromatica selezione di caffè, sapientemente preparata per risvegliare i tuoi sensi. Dal classico espresso ai cremosi cappuccini, scopri la miscela perfetta per iniziare la giornata con una nota di sapore.
  • Breakfast Inizia la tua giornata con le nostre deliziose opzioni per la colazione, che spaziano dalle classiche uova e pancake a frullati salutari e yogurt. Perfetto per un pasto sostanzioso o un leggero spuntino mattutino!

Servizi

  • Cafe
  • Seating
  • Wheelchair Accessible

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