Indirizzo: 300 Cornwall Street, South Lanarkshire, United Kingdom
Città: South Lanarkshire
Piatti: 13
Recensioni: 462
Sito Web: http://www.cova-ek.co.uk
"I enjoyed many lunches here in the past and our go to place for lunch when in the town centre but I was very disappointed with the service on our recent visit. We waited nearly 20 minutes on a seat which can happen when its busy but what was annoying was there were 3 tables lying empty when we joined the queue. It was one of these 3 tables that we were given 20 minutes later. There were 4 people also waiting in front of us in the queue and they didnt get a table until after we had finished our meal. They waited 45-50 minutes during which time many tables for 2 were seated. They could have planned it better and joined a couple of those tables for 2 to seat the party of 4 but the young man that had been left to deal with it looked new. The young lady in charge told them she had not realised they had been waiting so long. Even though the young guy dealing with the seating had asked her for help only to be snapped I cant make tables As I left I overheard the young lady in charge say to one of here team. It wouldn 't have been me waiting 45 minutes for just a cheese and ham toastie . This person was also quite rude in here comments to most of her staff as well constantly sniping at them and causing a very unpleasant atmosphere. The couple at the table next to us also commented several times about her attitude. As usual the food was good (except please change the chips back to the old ones they were much nicer) but I would consider trying one of the other restaurants now just because of the service and atmosphere being tense. Also asked for the bill but gave up waiting after 5-10 minutes and went up and stood in a queue at the till to pay with the other customers who had got fed up waiting on the bill."
Tutti i prezzi sono stime.