Telefono: +441516084200
Indirizzo: 125 Storeton Road, Wirral, United Kingdom, WIRRAL
Città: WIRRAL
Menu Piatti: 10
Recensioni: 4418
"We have been here a few times and always been very pleased with the service and the food but after last nights visit we are left wondering what on earth has gone wrong. Our drinks order was taken but we only had 1 beer and 3 soft drinks so luckily they didn’t get this wrong but the first warning sign was the ayran which was watery and insipid. We were a party of four but only two of us had starters. The chicken wings were nice but at £6.75 for just 4 part wings this was extortionate. The meatballs were inedible. The quality of the mince used to make the meatballs was very poor as it seemed to include a lot of sinew, tendon and unidentifiable “other” meat. The meatballs were sent back. The mains came out minus the salad which we had to ask for. The vegetable Guvic was missing its feta so it was sent back. When it came out again there was no feta but just melted cheddar on top. When this was questioned we were told they had run out of feta. All four mains where served with rice that was so over cooked it was just mush and could be picked up in lumps see photo My adana kebab was made of the same poor quality mince as the meatballs and was equally inedible. see photo When we asked for vinegar we were given olive oil. When we spoke with the waitress she explained that they were under new management who had changed the meat supplier. No restaurant is going to,change a supplier unless they are cheaper and this was evident in the poor quality meat. She also explained that four out of five of the kitchen staff were new and she was “dealing with imbeciles”. The restaurant has an open kitchen and it was no wonder the food was so poor as the kitchen was in chaos. When our bill came they had removed the meatballs and the guvic and reduced the bill by 10% but the bill still came to £64 and we thought this was unacceptable considering that most of the meal was uneaten or returned to the kitchen. We said that we would pay £50 but the waitress said that she wasn’t willing to negotiate and we said that neither were we and left £50 cash and walked out. To give her her due we felt sorry for the waitress trying her best but having to deal with poor kitchen staff and serve really bad food. This place really needs to sort it’s staff out and get a decent meat supplier or it won’t be around much longer"
Menu completo - 10 opzioni
Tutti i prezzi sono stime su Menu.
Insalate
Ali Di Pollo
Ali
Ali di pollo croccanti servite con salsa piccante.
Specialità Miste
Kebab
Succulenti e aromatici spiedini di carne alla griglia, serviti con contorni freschi e salsa allo yogurt speziata.
Turkish Specialties
Piatti Di Carne
Polpette
Polpette succulente immerse in una ricca salsa di pomodoro, servite con pane croccante o pasta al dente.
Frutti Di Mare
Calamari
Calamari fritti croccanti serviti con salsa tartara fatta in casa.
Specialità Greche
Moussaka
Musaca: felii de vinete coapte, carne de vită suculentă și cartofi, totul acoperit cu un sos bechamel cremos și brânză gratinată.
Pollo
Ali Di Pollo
Alette di pollo succulenti, perfettamente speziate e cotte alla perfezione per un morso croccante e delizioso.
Zuppe
BabsY567
A very warm welcome from staff.Food and service was excellent,nothing was too much trouble. Will definitely be visiting again soon
Indirizzo
Recensioni
David
Friendly staff, relaxed atmosphere, delicious food. Couldn't ask for a better place for our first date night in ages! We'll definitely be back!
675caraf
My partner and I absolutely love this place. Food is fantastic and authentic and the service is always excellent. New owners appear to be lovely and the welcome is as warm as ever.
Paula
Came here today for a late lunch to celebrate my sister's birthday today and mine tomorrow. The food was lovely and the service from the staff and the owner who served us was warm and inviting. We will definitely be back. Thankyou for a lovely afternoon xxx Visualizza piatti
Frodfood
It was very busy so the waiting time was long. Drink selection was poor. Food was just about OK when it did arrive. Definitely felt sorry for the waiter who was rushed off his feet. Better organisation woukd have helped and just some sort of apology for the delay.
Macoby
Have had a takeaway from Ella three times in the past two months. On all three occasions the food has been really good. On the first two occasions the food was on time and hot; the whole experience was great. Last night, the food was late ans some was cold and unappetising (the bread in particular), but after we informed the restaurant the owner went out of his way to put things right and to make everything okay. We're very impressed by the way Ella is being run and by the quality of the food. Recommended.
L
NEW CHESTER ROAD PLACE..... Absolutely disgusted at this place. If I could give a 0 I would. Ordered food at 8pm, spent £50. It's my birthday today and wanted to try something different. Turns up and no main meal and one meal which wasn't as described on the menu. Rang they came back 35 minutes later, with only one meal not 2. Rang back and the lady insisted I was lying and I had the order, which has me absolutely outraged, and said I couldn't get a refund if they've delivered the food, yet the hadn't that way the whole problem!! it has ruined which has been a lovely day. 2 hours later still no food, rest of it is cold so can't eat that, honestly stay away. The staff are vile. Haven't been a... Visualizza piatti
Holsaddict231
My husband and I visited Ella last night for the first time since it’s been taken over. As soon as we walked in the heat and the smoky atmosphere hit us. We were seated quite close to the grill area. We ordered drinks and then our food. It was unbearably hot. I asked if they could turn the Air conditioning on and was told it hadn’t been cleaned yet as they hadn’t expected the hot weather so soon. A few minutes later I asked if they could open the front door as it was unbearable… the young lady went to open it but was told not to. Our food arrived… it was delicious but by this time my husband was sweating so much and was so uncomfortable he couldn’t eat his meal. I asked for his meal to be bo...
Stephen
We had an excellent meal and a wonderful time on a Sunday evening . There were 4 of us and one of the party wont eat meat so chose a Salmon Salad which was very generous with plenty of salmon which she really enjoyed. The rest of us had meat dishes, I had Turkish meat balls as a starter which were the best meat balls I have ever tasted they were made from lamb and beautifully seasoned and served on a bed of salad. For the main I had Lamb kebabs these were cubes of meat which were beautifully cooked and not over done served with Rice and salad . My wife had a house specialty slow cooked lamb dish with chips which she really enjoyed I pinched a bit and this was beautifully flavored and tender....
stuartcR995YK
We have been here a few times and always been very pleased with the service and the food but after last nights visit we are left wondering what on earth has gone wrong. Our drinks order was taken but we only had 1 beer and 3 soft drinks so luckily they didn’t get this wrong but the first warning sign was the ayran which was watery and insipid. We were a party of four but only two of us had starters. The chicken wings were nice but at £6.75 for just 4 part wings this was extortionate. The meatballs were inedible. The quality of the mince used to make the meatballs was very poor as it seemed to include a lot of sinew, tendon and unidentifiable “other” meat. The meatballs were sent back. The ma... Visualizza piatti
Categorie
-
Steak Assapora tagli pregiati di succulente e tenere bistecche, grigliate alla perfezione. Ogni morso offre un'esplosione di sapore, servita con contorni classici e salse deliziose per migliorare la tua esperienza culinaria.
-
Vegan Deliziati con il nostro menu vegano, che offre una vibrante selezione di piatti a base vegetale realizzati con ingredienti freschi e di stagione. Gustate pasti saporiti che sono tanto nutrienti quanto deliziosi. Visualizza piatti
-
Turkish Concediti i ricchi sapori della Turchia con piatti a base di carni succulente, verdure fresche e spezie aromatiche. Assapora classici come kebab, meze e baklava, portando il gusto vibrante della cucina turca sulla tua tavola.
-
Vegetarian Goditi la nostra vibrante collezione di piatti vegetariani, realizzati con le verdure più fresche, sapori ricchi e spezie saporite. Gustati un piatto salutare e delizioso che celebra i migliori ingredienti della natura.
Servizi
-
Takeout
-
Delivery
- Piatti
-
Mastercard
- Menu
