Harbour Spring - Piatti

The Harbour Spring Buchan Way, Aberdeenshire, United Kingdom, AB42 3GT

🛍 Pub, Steak, Vegan, British

3.8 💬 2969 Recensioni
Harbour Spring

Telefono: +441779252252

Indirizzo: The Harbour Spring Buchan Way, Aberdeenshire, United Kingdom, AB42 3GT

Città: Aberdeenshire

Menu Piatti: 8

Recensioni: 2969

Sito Web: https://www.theharbourspringpubpeterhead.co.uk

"I would recommend not choosing the carvery at this restaurant. I was extremely disappointed, especially since I was looking forward to it. The Roast Beef was so tough that I couldn't even cut it with a knife, and they had run out of mashed and roast potatoes. We had to wait for a long time for our plates to be served with meat, and by the time the potatoes arrived, my food had already gone cold. The vegetables were only lukewarm, the stuffing was like rubber, and we didn't receive the extras we had paid for. The person serving at the carvery seemed overwhelmed and unhelpful. After being seated, we waited 20 minutes for someone to take our drinks order. We did complain and were given a 20% discount on our bill, which didn't make up for the fact that we couldn't even eat half of our meal due to its poor quality. However, I must mention that the server who took our complaint was very kind and handled the situation well. Despite the issues we faced, she was cheerful and dealt with our complaints professionally. I would suggest finding another restaurant for your Sunday lunch."

Menu completo - 8 opzioni

Tutti i prezzi sono stime su Menu.

Dessert

Piatti Di Pesce

Ali Di Pollo

Piatti A Base Di Uova

Panini

Katie Katie

This restaurant review was a disaster from start to finish, despite everything being pre-booked. The carvery was a complete disgrace.

Indirizzo

Mostra Mappa

Recensioni

User
User

a few times and everyone visited was great. eating is tasty, good value for money, friendly family atmosphere, great fast service and the staff are always beautiful. highly recommended, 5*


User
User

I eat here quite regularly and I've always found the staff and management to be extremely friendly and helpful. Tonight I had a mixed grill and the chef did a great job. Would definitely recommend.


User
User

Well priced and comfortable. Overall was a pleasant experience but took a while to check in as reception is in the pub across the car park. Staff are obviously dealing with patrons in the bar and restaurant area with check in staff helping them out too. Took around 10 minutes to even speak to someone about getting my key card. Visualizza piatti


User
User

The carvery at this restaurant is absolutely amazing, with friendly staff who are a bit clumsy but very welcoming. It is incredibly child and family friendly, making it stand out from other places. Despite having two young children who can be a handful, we always feel right at home here. Both the young and the elderly are happy here. I highly recommend this restaurant.


Jasmine
Jasmine

This restaurant is a fantastic spot to enjoy a meal with your family and dog. The staff is incredibly friendly and welcoming, the food is delicious, and the prices are reasonable. The carvery is excellent, and you must try the chocolate fudge cake. I am impressed with the service, the variety of the menu, and the quality of the food overall. I will definitely be coming back.


User
User

Stayed 2 nights in hotel and dined in restaurant for breakfast. Rooms were clean, modern, well appointed and have everything that you need for a work leisure stay. Location great and next to spar service station and couple of fast food restaurants if outside restaurant hours. Staff really friendly nothing is too much for them and really attentive. Breakfast fab. Overall great value for money, warm and welcoming staff. Thank you! Visualizza piatti


Ross
Ross

Today, I went to the restaurant with my mother, sister, and nephew. The customer service was excellent. I ordered the ultimate chicken burger and really enjoyed it. My nephew had fish fingers and chips, which he devoured before feeling full - it seems like he really liked them. My mother and sister both had the regular carvery. While my mother enjoyed her meal, my sister thought the Yorkshire pudding was too doughy. Besides that, everything else was great.


Middletonofrattray
Middletonofrattray

1yr ago to the date we decide to come here for a meal to say it was appallingly was an understatement! So what decided us to try it again , it has came under new management! Miss Tara Smith and Mr Andrew Leggett whatever you’s have done all I can say is well done and keep up the hard work, please excuse what way I spell our waiters name I’m sure it will be wrong lol, Leanne was a wonderful waitress her help and manner was fantastic, please keep your cheery happy attitude always! My apologies that I never got the other staff names but yous were all fantastic, honestly 5 stars for you all! Food was brilliant everything hot and enjoyable, portions were fair in line with price, chef and team com...


Jane
Jane

I would recommend not choosing the carvery at this restaurant. I was extremely disappointed, especially since I was looking forward to it. The Roast Beef was so tough that I couldn't even cut it with a knife, and they had run out of mashed and roast potatoes. We had to wait for a long time for our plates to be served with meat, and by the time the potatoes arrived, my food had already gone cold. The vegetables were only lukewarm, the stuffing was like rubber, and we didn't receive the extras we had paid for. The person serving at the carvery seemed overwhelmed and unhelpful. After being seated, we waited 20 minutes for someone to take our drinks order. We did complain and were given a 20% di... Visualizza piatti

Aberdeenshire

Aberdeenshire

Aberdeenshire offre coste mozzafiato, castelli storici e una ricca cultura scozzese; piatti tipici includono haggis, salmone affumicato e biscotti al burro.

Categorie

  • Pub Goditi un'atmosfera vivace con i nostri classici preferiti del pub. Dalle sostanziose hamburger e fish 'n' chips a torte salate e birre artigianali, il nostro menu promette un'esperienza accogliente ideale per rilassarsi con gli amici.
  • Steak Assapora tagli pregiati di succulente e tenere bistecche, grigliate alla perfezione. Ogni morso offre un'esplosione di sapore, servita con contorni classici e salse deliziose per migliorare la tua esperienza culinaria. Visualizza piatti
  • Vegan Deliziati con il nostro menu vegano, che offre una vibrante selezione di piatti a base vegetale realizzati con ingredienti freschi e di stagione. Gustate pasti saporiti che sono tanto nutrienti quanto deliziosi.
  • British Tradizionale e sostanzioso, il menu britannico offre classici di conforto come fish and chips, succulenti arrosti e torte salate. Riscopri i gusti familiari, amorevolmente realizzati con ricette senza tempo e ingredienti freschi e locali.

Servizi

  • Wifi
  • Seating
  • Piatti
  • Breakfast
  • Menu
  • Television

Ristoranti Simili

The Anchor

The Anchor

New Road, DD10 0HD, Aberdeenshire, United Kingdom

Piatti • Pubs • Steak • Seafood • British


"Sunday, 3rd September 2023 – 19:00 Meal: Wine Starters – Main – Coffee My friend and I arrived at 19:00 to a busy but not overfull restaurant without a reservation and they accommodated us upstairs. Menus were produced and we ordered a bottle of white wine and a jug of water. 0rders placed for starters and 2 servings of the Italian style fish stew on the ‘Specials Board’ at 26.99 each. Tomato and chilli with promises of loads of different fish. The toss up was between a steak or the stew (which neither of us would cook at home). The table was dirty and needed wiping – this request was placed 3x on the young waitron who eventually produced a cloth slopping water from a bucket in the corner cupped in her hands where she half heartedly wiped the table with water dripping onto my friend’s lap. Hurried mop up with tissues out of my bag. The white wine was plonked on the table – next to the cooler – unopened and no glasses. Several attempts were made to attract the waitron’s attention. Eventually another bottle was produced opened and we were advised the waitron was under age and not allowed to pour wine. Perfectly acceptable had she produced an opener and the glasses with an explanation I would have been happy to help myself – we understand and appreciate these things. The starters arrived and were delicious! The chef then came out to see us and explained that there was no lobster for the stew – we asked for extra monkfish, he then said there was no monkfish left – but could help us with other white fish and crab claws. He said he was down to the last 2 portions, and he would ensure they were hearty. We were a bit concerned and suggested perhaps we settle for the steak which is always delicious. He assured us we had made the right choice and would enjoy the stew. The stews arrived and were ‘hearty’ if being crammed with the contents of a tin of crab claws is your definition of hearty. The promised ‘rich tomato broth with chilli and garlic’ was a watered down version of what was clearly less than a cup of the original broth left at the bottom of the pot topped with water. It was tasteless – lacking in hint of either chilli, wine, garlic or herbs – having lived in Malta I can assure you I have a deep understanding of Med cooking. I guess we were lucky we didn’t have the salty brine of the crab claws as the broth. It was inedible and we were starving so we kept adding salt and pepper – we were beyond the point of returning the food which was a mistake in hindsight. We skipped dessert – had coffees and left. The meal came to nearly £100.00. This was an expensive lousy experience. We paid a generous tip – because they accommodated us without a reservation. Take aways from the experience: • The restaurant service on a Sunday evening at 19:00 should be as good as it is on a Friday at 19:00 • Being a local and having eaten there several times – it is my first choice for a ‘good’ meal – don’t abuse the luxury of local support. • Train your waitrons to clean tables, by wringing out the cloth and not dripping water on your patrons. • Waitrons (even under aged ones) should at least carry a wine opener, and understand that wine glasses should be produced when delivering wine. • Your chef should know better and never, ever assume he can cut costs by selling the dregs from his kitchen. • A poor dining experience costs you more than you think. We would have ordered dessert, and more importantly returned for a second meal in the next week – WE DIDN’T! I have a friend coming from Ireland in November – do I risk taking her to the Anchor?"