Telefono: +441248750750
Indirizzo: Capel Coch,, Isle of Anglesey, United Kingdom
Città: Isle of Anglesey
Piatti: 5
Recensioni: 189
"Without doubt the worst service I 've ever encountered whilst dining out, being seated and having bread rolls served it was nearly an hour and requiring a chat with the waiting staff oh we thought the starters had been served already before the pre ordered starters were brought out, soup was cold, not lukewarm but actually to to the point I thought Gazpacho was what had been provided! Let 's forget that the soup provided wasn 't even the option that was down on the options when we pre ordered why make people pick a starter when you can 't deliver it or have changed the option! . Mains after another wait the mains arrived, well most of them anyhow as we were short of x2 fish dishes, we mentioned this to the waiting staff more waiting whilst we waited for these, whilst also hoping the accompanying vegetables would arrive for everyone else....no such luck. It was at this point that x2 fish dishes came out and went to the table behind us who had arrived after us not the first table to be served before us . I 'd had enough by this point and went to find a member of staff, initially I ignored a timid looking lad who didn 't appear to be staff as he was dressed more casual than I was, he was the manager James, I explained regarding the problems, the fish dishes and the lack of vegetables be sorted right away was the reply. In fairness some veg turned up, one bowl of potatoes, one bowl of veg which obviously won 't go around 15 people. Fish dishes turned up and some further veg accompanied them which by now was too late as everyone had decided to eat what they had before them and had finished by this point. It was about here that we 'd noticed one table had upped and left, then another table left without paying it was definitely not a one off and gladly following discussion with the staff we also explained that we wouldn 't be paying.......In fact more like never returning! Oh and as for being told we don 't serve Guinness to pointing out a bottle of it in the fridge behind the bar staff, to then asking for a Guinness and black to have to stand there and see the staff attempt/consider to pour blackcurrant in to the neck of the bottle.....really?"
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