Osteria Ae Sconte - Menu

Castello, 5533, 30122, VENEZIA, Italy

🛍 Pasta, Pizza, Europeo, Veneziano

4.1 💬 2791 Recensioni
Osteria Ae Sconte

Telefono: +442071994300

Indirizzo: Castello, 5533, 30122, VENEZIA, Italy

Città: VENEZIA

Piatti: 13

Recensioni: 2791

Sito Web: http://www.osteriaaesconte.it

"I booked a table for 11. The reservation was easy to make over the phone, and the table was ready when we arrived. The welcome from the young waiter (who had also made the telephone reservation) was polite and professional. We ordered our meals and drinks and quietly waited. After 7-8 minutes 3-4 meals arrived, but because we were a group of 11 we waited for the rest of the orders. After another 7-8 minutes another 3-4 meals arrived, and then again after another 7-8 minutes the last meals came, by which time the first dishes were already cold. I should also add that despite 6-7 of the meals being pasta, the waiters did not bring any grated cheese, salt/pepper etc to the table until we asked them. Because I had to go to a meeting, I left my guests early during the meal and went to the till to pay for the whole table. At the till was a tall and older waiter/ probably the owner. He gave me the bill (which I immediately paid in full, without commenting on the amount), but I did calmly say to him that although the food was OK, it had arrived 3-4 dishes at a time over a duration of +20 minutes, and that there was no grated cheese with the pasta plates etc, and in general, this was not a great situation. The conversation was calm and brief, and he replied that the kitchen was very small and they could only prepare 3-4 dishes at a time, to which I answered that the restaurant should not have taken a reservation for 11 people if it was not able to service a big group. I then left my guests in the restaurant to finish their meals. Later that evening one of my guests informed me that the tall man (at the till) had gone to the table immediately after I'd left and raised his voice at some of the younger members, asking them to quickly finish eating and angrily taking some plates from the table, while saying the kitchen was small and could only do 3-4 dishes at a time. This made the group feel very uncomfortable so they got up and left. At this point I would like to offer the tall man and the restaurant some general advice and guidelines on good general restaurant /hospitality etiquette. 1. If your business cannot manage a booking/event, do not take it on. 2. When a customer quietly pays the bill in full (without complaining about the amount) but gives you some honest feedback, you should listen to the feedback and learn from it. 3. Do not go to a group of guests (after you have been paid, and the organiser of the event has left) and start complaining to guests, making them feel unwelcome...this is VERY BAD hospitality and manners. It is normal for good restaurants to offer their customers a complimentary chocolate praline or even Grappa, NOT insults and aggression. If the tall man at the till is the owner of the restaurant he will learn these simple lessons the hard way, by watching his business slowly lose customers. If he is not the owner, then the owner has to quickly remove him from front-of-house service and send him into the kitchen to wash dishes, before the business loses more customers."

Menu - 13 opzioni

Tutti i prezzi sono stime.

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Recensioni

Liesa
Liesa

Assolutamente adorato! Il risotto era fantastico!


Becky
Becky

Abbiamo mangiato qui diverse volte e non siamo mai rimasti delusi!!


User
User

Menu pranzo molto conveniente e si mangia davvero bene.. servizio davvero buono consigliato


User
User

locali non troppo grandi, tavoli spaziati, rispettate regole covid. I miei ravioli di pesce erano davvero buoni e anche la pasta di mio marito. bene l'antipasto che abbiamo condiviso. Ho mangiato tiramisu migliore, ma nel complesso tornerei. il personale era molto gentile con noi.


bobbiegene
bobbiegene

This restaurant is tucked away in a little brick courtyard which made it feel very private even though people could easily pass through on their way elsewhere. We dined outside on a beautiful night. The waitstaff were very helpful and knowledgable about the menu and wine. We enjoyed an excellent meal.


User
User

Trappola turistica totale. La mia Pizza Marinara aveva formaggio e ha assaggiato come il formaggio Chuck E o la pizza congelata. Mi sono incolpato di uno scotch di Glenfidich, ma ho dato a Dewars. Tutte le persone erano americani. Il nostro concierge lo ha raccomandato, ma credo che abbiano avuto un calcio indietro. Stai lontano!


FlintstonesJetsons
FlintstonesJetsons

The restaurant is in a courtyard away from busy traffic and yet there were people walking by all night and it was such a lovely outdoor eating area. We shared the tomato with buffalo cheese salad served with a bread basket and for a change of pace I didn't have any pasta but had the salmon with polenta which was delicious. My husband had the pasta with shrimps which he enjoyed as well. We were too full for dessert but had good coffees at the end. The staff was very pleasant. It was a relaxing dinner and I would definitely recommend it.


Alison
Alison

Abbiamo trovato questo piccolo ristorante nascosto dall'area principale per caso e siamo stati così contenti di farlo! Torniamo ogni volta che andiamo a Venezia (due volte l'ultima volta) perché è davvero una gemma: cibo semplice ma delizioso, ospitalità genuina e prezzi ragionevoli. Si prendono cura anche di mia figlia che è celiaca e intollerante al lattosio in modo facile e prontamente (non è un fastidio come in altri posti) e il suo cibo sembra e ha lo stesso gusto del nostro quindi non si perde l'esperienza. Per questo siamo così grati (chiunque abbia bisogno di un pasto con diete speciali capirà esattamente cosa intendo! Per favore andateci, non rimarrete delusi e supporterete anche un...


Michael
Michael

I booked a table for 11. The reservation was easy to make over the phone, and the table was ready when we arrived. The welcome from the young waiter (who had also made the telephone reservation) was polite and professional. We ordered our meals and drinks and quietly waited. After 7-8 minutes 3-4 meals arrived, but because we were a group of 11 we waited for the rest of the orders. After another 7-8 minutes another 3-4 meals arrived, and then again after another 7-8 minutes the last meals came, by which time the first dishes were already cold. I should also add that despite 6-7 of the meals being pasta, the waiters did not bring any grated cheese, salt/pepper etc to the table until we asked...

Categorie

  • Pasta Delizia nella nostra selezione di piatti di pasta classici e contemporanei, ognuno preparato con ingredienti freschi e di qualità e salse saporite che catturano l'essenza della cucina italiana in ogni boccone.
  • Pizza Immergiti nelle nostre pizze perfettamente cotte, realizzate con impasto fatto a mano, salsa di pomodoro ricca e una miscela di formaggi gourmet. Ogni fetta esplode con condimenti freschi, garantendo un boccone delizioso ogni volta.
  • Europeo
  • Veneziano

Servizi

  • Wifi
  • Mastercard
  • Carta Visa
  • Prenotazioni

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