Telefono: +44152463011
Indirizzo: 171 Scotforth Road, Lancaster LA1 4PU, United Kingdom
Città: Lancaster
Piatti: 4
Recensioni: 3631
Sito Web: http://www.bootandshoelancaster.co.uk/?utm_source=local&utm_medium=organic&utm_campaign=gmb
"The food was delicious, but the service was the worst I have ever experienced! We made a reservation for a child's 4th birthday party at least 3 days in advance and provided our food orders from the main and set menu at the time of booking. We all arrived on time at 6:00pm, as it was the earliest everyone could make it. After waiting 30 minutes, we were told that they couldn't provide any of the desserts that we had pre-ordered from the set menu because they hadn't ordered the necessary ingredients. We were asked to choose from the main menu instead. We then waited for just under an hour, having to ask multiple times when the food would be ready as the children were hungry and it was past their bedtime. Finally, the food started to arrive, with a 10-minute gap between the first and last dish. They also brought out 5 children's meals instead of 4 and forgot about one of the adult meals, which had to be cooked last minute. We had to request for the table to be cleared and desserts to be served once we had finished, as they left our plates sitting for another 15 minutes after we were done with the first course. Eventually, the desserts were served, but there was a debate about the bill. They offered to reduce it by 10%, but were charging more for the desserts from the main menu. After further discussion, we agreed on a final amount and left. Overall, it was a complete disaster."
Menu - 4 opzioni
Tutti i prezzi sono stime.
Ben
Return visit and just as good. Went for the pizza this time. It was absolutely delicious.
Indirizzo
Recensioni
jennifer
Lovely welcome, staff very friendly. We had the roast dinner it was lovely , we couldnt manage a sweet the roast was huge. Thankyou so much.
Neil
This restaurant is well-managed with very friendly and efficient staff. The food was delicious and we will definitely be returning. Thank you.
Paul
Good modern looking local pub with pizza oven as well as usual pub food selection. Smaller side rooms as well as main lounge area and outside patio with small play area.
Celia
The restaurant did an excellent job catering to our group of ten. The serving staff was friendly and helpful, and the atmosphere was clean and bright. Even the little kids in our party enjoyed their experience. I would highly recommend this restaurant.
Emma
I honestly think this place gets worse each time I've visited. Poor service, missing items, burnt pizza, burnt sticky toffee (if that's even possible) it actually tasted like a burnt ginger cake covered in toffee sauce... overpriced soft drinks. Waste of £30.
Sarah
We've been here a few times before and we never have a problem. The staff are always so lovely and welcoming and always helpful. We had the goats cheese pizza and Camembert sharer on this occasion and OMG is was all so delicious. I'm a massive lover of cheese so when I saw the Camembert on the menu it was a no brainier to have it. Thanks again for a lovely meal, we will be back again soon.
MinnowDoodle
There were very few options for vegans. We opted for the vegan roast with it being Sunday. When it came, I questioned the Yorkshire pudding. The waiter said that the roast itself is vegan but the Yorkshire pudding and mash were not. We had made it clear that we are vegan when we ordered so were very disappointed. The food was dry and had an overpowering taste of pepper. They did eventually come and apologise after we were leaving.
sallyhT732ZO
What a wonderful pub . From the minute you walk in you feel so welcome. The staff are amazing, above and beyond in their hospitality. The ambience in the pub is great , just a lovely place for a family meal. The decor is spot on , and there's a beer garden and play area for the kids in the warmer months. The food was fantastic. Three of our party had burgers , they were huge, tasty and excellent value for money. We also had the gammon and a roast roll , again, huge , tasty and excellent value. I highly recommend a visit to the Boot and Shoe
Keith
The food was delicious, but the service was the worst I have ever experienced! We made a reservation for a child's 4th birthday party at least 3 days in advance and provided our food orders from the main and set menu at the time of booking. We all arrived on time at 6:00pm, as it was the earliest everyone could make it. After waiting 30 minutes, we were told that they couldn't provide any of the desserts that we had pre-ordered from the set menu because they hadn't ordered the necessary ingredients. We were asked to choose from the main menu instead. We then waited for just under an hour, having to ask multiple times when the food would be ready as the children were hungry and it was past th...
Categorie
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Seating
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Free Wifi
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Television
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Reservations
