The Royal Afternoon Tea

Belgrave Road, PO38 1JJ, Isle of Wight, United Kingdom

🛍 Cakes, Seafood, British, Breakfast

4.6 💬 3669 Recensioni
The Royal Afternoon Tea

Telefono: +441983852186

Indirizzo: Belgrave Road, PO38 1JJ, Isle of Wight, United Kingdom

Città: Isle of Wight

Menu Piatti: 9

Recensioni: 3669

Sito Web: http://royalhoteliow.co.uk

"What a shame, had high expectations, food was not at fault, compliments to the chef but service was non existent, in fact we were treated as if we didn’t even exist. Originally booked Afternoon tea for 3 to celebrate a family members birthday, however as they were poorly and could not attend my partner and I still decided to attend on this rainy afternoon.When we arrived at 3.45pm it was quite busy, there was a table set up for 2 but it was right next to the entrance to the hotel bar and an empty table next to the windows at the front of the hotel.I called a waiter over and asked if we could move to the other table and they were obliging helping me and my partner move the plates and cutlery, that’s where the service ended. The afternoon tea arrived for 3 not 2, despite the fact we phoned them earlier this day to advise it would be for 2 and our table was only set up for 2, when they realised they quickly scurried the third tea away. We were enjoying the food and thought we may include some champagne and upgrade tea, but not one waiter for the rest of our time there came over. No one came over to ask if we were enjoying it nor if everything was alright. Several of the other tables and parties ended and within 45mins of us being there a manager appeared and with other staff members started moving furniture around us, they continued to ignore us and kept moving furniture and talking loudly over the banging of the furniture which overall was really distracting to the point I was struggling to hear my partner talk and was actually in disbelief that they could all see us there including the manager and they totally ignored us or the fact we had not finished our tea, I was so shocked I actually took a video and photos and they didn’t look at us once. I had to eventually stop a waiter in his tracks to ask for a box and again fr the bill. The bill arrived and the charged us for 3 teas??? So we then had to again flag another person down to redo the bill, I am gutted because we were really looking forward to spoiling ourselves and the food was good, but the service ruined the whole thing, I am thankful that the birthday girl didn’t have to experience that as that would have been mortifying."

Menu completo - 9 opzioni

Tutti i prezzi sono stime su Menu.

Dessert

Manzo

Riso

Pasta

Pollo

Antipasti

Maiale

maggie maggie

This hotel is top notch, the staff are more than welcoming a lovely venue for occasions. I would fully recommend the royal ventnor iow.

Indirizzo

Mostra Mappa

Recensioni

User
User

We had a delicious 3 course dinner at the Royal. The food was exquisite, with amazing flavours. Service was excellent, and we would highly recommend this restaurant.


Mason
Mason

An excellent meal was had by all this evening. One gluten intolerant in the party and one vegetarian, they were both very well catered for. Staff were so friendly and efficient. Will definitely be back and look forward to their tasting menu being reintroduced in October.


User
User

Delicious Royal tea this afternoon. Fantastic combination of sandwiches, fresh scones and mini desserts. Particular favourites were the passion fruit tarte and pineapple eclair. Worth the money; beautiful surroundings along with great service and a quiet, calm atmosphere. Visualizza piatti


D
D

Saturday evening we had an amazing expectation the Hotel. 1st time eating here and it won’t be out last. From the splendid facade and gardens on arrival to the Maitr D greeting us, it was superb. The restaurant took you back in time, lovely striped wallpaper and huge paintings, the ceilings were huge a d chandeliers twinkly


Becky
Becky

This was a superb meal. Excellent food and very pleasant service if slightly rushed initially. We arrived at 7.30 and ordered pre-dinner drinks to have in the garden, unfortunately, these had to be served at our table as we had booked at 7.45 as that was pur booking time. Seemed a shame as the restaurant wasn't full. That being said, the food was excellent. Highly recommended.


User
User

My wife and I had our anniversary dinner at the royal hotel on the 14th July 2023. The welcome when we arrived was warm. The staff throughout were all kind and attentive. Very professional with a good knowledge of the menu. I had lamb. My wife cod. Both meals were superb. The desert were all hand made and wonderful. Surprisingly it was not expensive at all. We immediately booked for afternoon tea in august. First class experience. Hats off to the staff and head chef. Visualizza piatti


User
User

I went here with my girlfriend and mum to celebrate my girlfriends birthday. We started the evening with cocktails in the bar, which were delightful. We then dined in the grand dining room. The staff were incredibly attentive and friendly- tending to our every need. We had five courses with the highlight being the garlic risotto- made with garlic grown on the Island! To conclude the evening the whole waiting staff sang happy birthday to my girlfriend. A massive thank you to Stefan and his team for making the evening so great!


User
User

I paid a few pence short of £50 for a three-course meal at this grand old lady of a hotel, which BTW I've been visiting for 30 years. I'm still in shock! My starter comprised a piece of duck no bigger than my little finger, and this was followed by a piece of lamb which, while tasty, was no bigger than a box of matches. At breakfast my cafetiere contained ONE cup of coffee and my cooked breakfast comprised one piece of bacon, one very average sausage, and one tablespoon of scrambled egg. What has happened here Mr Bailey? I know food costs have risen but this is ridiculous. It's as simple as this: I can no longer afford to eat at this hotel. If I come again, it'll be on a B&B basis only. I'll...


COLLFLEMING
COLLFLEMING

What a shame, had high expectations, food was not at fault, compliments to the chef but service was non existent, in fact we were treated as if we didn’t even exist. Originally booked Afternoon tea for 3 to celebrate a family members birthday, however as they were poorly and could not attend my partner and I still decided to attend on this rainy afternoon.When we arrived at 3.45pm it was quite busy, there was a table set up for 2 but it was right next to the entrance to the hotel bar and an empty table next to the windows at the front of the hotel.I called a waiter over and asked if we could move to the other table and they were obliging helping me and my partner move the plates and cutlery,... Visualizza piatti

Isle of Wight

Isle of Wight

Categorie

  • Cakes Una deliziosa selezione di torte con strati ricchi e umidi, realizzate con i migliori ingredienti. Soddisfa la tua voglia di dolci con la nostra varietà di sapori decadenti e creazioni splendidamente decorate.
  • Seafood Immergiti nelle catture più fresche del mare con la nostra selezione di frutti di mare, che offre piatti squisiti preparati con pesce e crostacei di alta qualità. Assapora i sapori dell'oceano in ogni boccone! Visualizza piatti
  • British Tradizionale e sostanzioso, il menu britannico offre classici di conforto come fish and chips, succulenti arrosti e torte salate. Riscopri i gusti familiari, amorevolmente realizzati con ricette senza tempo e ingredienti freschi e locali.
  • Breakfast Inizia la tua giornata con le nostre deliziose opzioni per la colazione, che spaziano dalle classiche uova e pancake a frullati salutari e yogurt. Perfetto per un pasto sostanzioso o un leggero spuntino mattutino!

Servizi

  • Wifi
  • Seating
  • Piatti
  • Visa Card
  • Menu
  • Mastercard

Ristoranti Simili