Telefono: +441424858461
Indirizzo: Enviro21 Park Queensway Avenue South, Hastings I-TN38 9AG, United Kingdom
Città: Hastings
Menu Piatti: 13
Recensioni: 10290
"I ordered a chicken burger, and when it arrived, I was disappointed to find only a tiny dollop of sauce inside and wilted lettuce, as if it had been under a heat lamp for too long. One of our burgers contained a hair, prompting the guest to stop eating immediately. We flagged down our waitress, who was genuinely apologetic and said she would inform her manager. A few minutes later, the manager came over but told us she couldn’t do anything since the burger was mostly eaten. How could we identify a hair without taking a few bites? We insisted on speaking with the manager, and the waitress volunteered to take one of our guests to her. Eventually, the manager arrived, inspected the plate, and bombarded us with questions like “Where is the hair?” and “How long was it?” She then took the plate to the kitchen for better light. About 5 to 10 minutes later, a man in a white shirt approached us—likely a manager or security guard. He also asked questions but soon became rude and dismissive when we tried to explain. He insisted that everyone in the kitchen had short hair and wore hats and hairnets. Throughout this ordeal, we remained polite, responding to their inquiries honestly. After some back-and-forth, where they suggested we might be faking the incident, we pointed out that a camera near our table could provide evidence of the incident. He walked away without any further communication and did not return. The way this situation was handled was completely unacceptable and soured what was meant to be a special birthday meal, for which we traveled over an hour. After finishing our meal, another waiter approached us and simply asked “Amount?” which caught us off guard, as we hadn’t even received a bill yet. Following the hair incident, we noticed security peering around the corner, making us feel as though we were under suspicion. On a positive note, our waitress was lovely and very apologetic about the whole situation, consistently checking to ensure we had what we needed throughout the evening. However, for a £500 bill, I expected significantly better service."
Menu completo - 13 opzioni
Tutti i prezzi sono stime su Menu.
Dessert
Brownies
Fudgy e golosi, i nostri brownies al cioccolato sono perfetti per soddisfare la tua voglia di dolcezza.
Torta Di Formaggio
Tarta de queso cremosa con una base crujiente de galletas.
Torta Al Cioccolato
Torta al cioccolato: un dolce soffice e ricco con strati di cioccolato fondente e una glassa cremosa al cioccolato.
Riso
Risotto
Cremoso risotto con ingredienti freschi, insaporito con erbe aromatiche e un tocco di parmigiano.
Frutti Di Mare
Calamari
Calamari fritti serviti con una salsa di accompagnamento piccante e fette di limone.
Hamburger
Cheeseburger
Hamburger al formaggio succulento con carne alla griglia, formaggio fuso, lattuga croccante e pomodoro fresco in un soffice panino.
Contorni
Portate Principali
Controfiletto
Sirloin tertra, meninkmati daging sapi lembut yang dipanggang dengan sempurna dan diberi bumbu lezat.
Snack E Contorni
Piatti Di Pollo
Bistecche
Bistecca Alla Ribeye
Ribeye steak, succulento e saporito, perfettamente grigliato, servito con contorni classici.
Specialità Cinesi
Bridget
Service: Dine in Meal type: Lunch Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5
Indirizzo
Recensioni
alisha
I had a fantastic evening celebrating my birthday; everything was perfect! A special thanks to Matt, our waiter, who went above and beyond for us. Everyone enjoyed it! :-D Food: 5, Service: 5, Atmosphere: 5.
Bradley
Wow what a place great food, great service, great venue. The staff were fantastic. Easy to park so no walking, we had the choice of sitting indoors and then cocktails outside next to heaters with live music. Just a great place to be on a nice evening with friends. Food: 5 Service: 5 Atmosphere: 5
Martin
Had a few meals here . The last one was a family meal, and no matter how much we complained, every meal came out separately around 10 min apart, so we didn't have a family meal???? As for the price! Really, what do you pay for ?It's not the service! It's a total shame! Drinks! I could've gone down to shops and back twice! Before we got service!!! Dont recommended Price per person: £40–50 Visualizza piatti
Joan
Had a catch up with the girls really nice setting the food was ok I had a vegetarian burger although it was nice the person that brought it to the table didn't seem to know if is was definitely vegetarian that made me a bit worried . My friend asked for sweet potato fries and got normal Fries they did swap them for her.staff were friendly but service was slow . Was a little disappointed as it was our first time here in a few years. Dietary restrictions: I was asked about dietary requirements I was happy about that as I'm lactose intolerant.
Joanne
I chose to celebrate my 21st birthday at Sussex Exchange, and I truly wish I hadn’t! The area where we were seated was freezing, so I had to keep my coat on the entire time, or else I was shivering. The wait between being seated and having our order taken was far too long, which prompted us to order our drinks, appetizers, and main courses all at once, hoping it would lead to a more timely meal. How wrong we were! Given that this was meant to be a special celebration for my 21st birthday, I was extremely disappointed. I wouldn’t be exaggerating to say that it really put a damper on the entire day.
User
can not mistake everything cocktails to die, eating amazing, personal fabulous and atmosphere and putting the whole place is beautiful I must say the service is brilliant and the personal make them feel very comfortable and nothing is too much. honestly, one of the best service. the personal was friendly, polite and always a smile yes, the place is busy, but still there are smiles the whole round the terrace in the sunshine is the place to be, I would be able to give it 5* throughout the day to go again, the very soon x would recommend nowhere else fantastic place to relax and enjoy many thanks to all workers for a beautiful time Visualizza piatti
stuart
Appalling!!! Arrived early on a Sunday for our table, told we weren’t allowed to order a drink because we were 20 minutes early. Also told we couldn’t order from the bar. Not told how to order or see the menu. 50% of the food was sold out but considering it was a 12:30 booking. Service was very very very slow and almost non existent. We have been here an hour and ten minutes and still no food! Told us the steak could only be cooked well done. 3 steaks on the menu, only one option not sold out and they only had one of those which HAD to be well done. We nearly walked out numerous times. The worst restaurant I have visited in years.
Eloise
We had a birthday meal here yesterday and the experience was appalling. We were a table of 10, which I understand it can take some time to cook the food, however waiting over two hours for our mains is unacceptable. We had to pre order our food too, so waiting this long this is not on. Once the food finally arrived, the chips were cold and soggy. I took the last bite of my vegetarian burger, and imbedded in it was a long hair. It made me feel extremely uncomfortable and embarrassed. The young female waiter was lovely and very apologetic. However, the managent were rude and seemed very condescending to us, as we were young adults. I was made to feel like I was a liar, as the female manger sai...
Josh
I ordered a chicken burger, and when it arrived, I was disappointed to find only a tiny dollop of sauce inside and wilted lettuce, as if it had been under a heat lamp for too long. One of our burgers contained a hair, prompting the guest to stop eating immediately. We flagged down our waitress, who was genuinely apologetic and said she would inform her manager. A few minutes later, the manager came over but told us she couldn’t do anything since the burger was mostly eaten. How could we identify a hair without taking a few bites? We insisted on speaking with the manager, and the waitress volunteered to take one of our guests to her. Eventually, the manager arrived, inspected the plate, and... Visualizza piatti
Hastings
Hastings, una città costiera nel sud-est dell'Inghilterra, è rinomata per la sua ricca storia, il fascino marittimo e i frutti di mare freschi, in particolare il fish and chips apprezzato sia dai visitatori che dai locali.
Categorie
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Fish Deliziatevi con i nostri prelibati piatti di pesce, realizzati con il pescato fresco del giorno. Dai preferiti alla griglia agli stufati saporiti, il nostro menu celebra la ricchezza dell'oceano con sapori che soddisfano ogni palato.
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Vegan Deliziati con il nostro menu vegano, che offre una vibrante selezione di piatti a base vegetale realizzati con ingredienti freschi e di stagione. Gustate pasti saporiti che sono tanto nutrienti quanto deliziosi. Visualizza piatti
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British Tradizionale e sostanzioso, il menu britannico offre classici di conforto come fish and chips, succulenti arrosti e torte salate. Riscopri i gusti familiari, amorevolmente realizzati con ricette senza tempo e ingredienti freschi e locali.
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Vegetarian Goditi la nostra vibrante collezione di piatti vegetariani, realizzati con le verdure più fresche, sapori ricchi e spezie saporite. Gustati un piatto salutare e delizioso che celebra i migliori ingredienti della natura.
Servizi
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Wifi
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Delivery
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Parking Area
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Outdoor Seating
