Telefono: +33382826489
Indirizzo: 121 r. de l'Étoile, 57190 Florange, France
Città: Florange
Piatti: 13
Recensioni: 17667
Sito Web: http://www.lavillacastellino.com/
"I booked in this restaurant for my companion's birthday for 7 people, on the phone already a very bad reception .. I ask if I can bring the birthday cake made at a designer cake and we will leave for 22:30 because we are expected elsewhere on the moment no worries. I get a call 4 hours later and the boss tells me that a dessert fee of 5€/pers. will be applied because it also sells desserts, no worries I accept. when arriving, glacial! cross-eye and command with no smiles showing his angacement because we did not respond in the second. the dishes arrive very well presented and warm just lacks a little salt for certain people. after 45 minutes of waiting and rose 3 times for the request it finally arrives, the cold dish of the blow. the continuous meal, a super and very helpful cook takes care of the cut of the cake. we then ask for coffee and digestive that arrive 35 minutes after the request and after having risen again 3 times .. there were only 6 tables of occupancy tonight .. already well late we get up to pay and there the boss takes us part. my cake made him waste a crazy time, it's my fault if nothing happens as it takes in his restaurant this evening (2 men left without paying because of my cake that attracted attention, I would say rather than seeing the atmosphere they left, even if I absolutely don't endorse it) , she refuses to divide the bill because her clientele rules the whole in once , she swings us a calculator and we I don't let me do it and explain our indulgence to her face to everything that happened and she yells at me in front of everyone.. We will never return to this establishment again, damage because the dishes are good, the competent cooks, helpful, the beautiful and pleasant terrace, the friendly waiters even if totally inexperienced and overwhelmed with the boss who screams on them every 5 minutes, they do cooks with talents that should flee this poor establishment. we will learn later that she did not want our cake but that the boss did not see the problem and removed the bondage rights imposed, it is a woman unpleasant, frustrated and radine who counts the least centimes .. really damage and to avoid absolutely there is so much better around. You must be a regular or a friend to be received correctly, a madam's advice if you wanted to loyalty the clientele stayed very far from the people or if you did not, a little modesty and respect will not hurt you. you have lost 7 customers without counting all the people around us and professional places."
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