"I have been going this pub with friends for years, but tonight the Katsu curry was absolutely awful so I returned this food to only be given something just as bad, I later order 2 apple crumbles which took a very long time to arrive, which when they arrived they looked like they had been reheating at least 3 times the ice portion tiny melted mostly, I was very diplomatic I said that the desserts were very poor Bering in mine we have order this for years without problem, the way in which the manager kitchen staff handled the situation was incredibly poor, when I complained I was told there is nothing wrong, your not getting your money back, said you have already complained about your curry, which was nothing to do with the desserts, they were aggressive, when I highlighted that there behaviour was not right they carried on being aggressive, but when I persisted I wanted a refund they told me I would barred for the pub, I’ve never met such poor handling of a business I will never set foot in a weather spoons again along with the 10- 15 people who regularly meet here. I would rather spend my money somewhere else we have all agreed, the money we have spent here is quiet considerable over the years not ever again."
