By The Bridge - Piatti

424 Richmond Road, TW1 2EB, Richmond Upon Thames, United Kingdom

🛍 Cafe, Coffee, British, Breakfast

4.1 💬 1122 Recensioni
By The Bridge

Telefono: +442088927926

Indirizzo: 424 Richmond Road, TW1 2EB, Richmond Upon Thames, United Kingdom

Città: Richmond Upon Thames

Menu Piatti: 7

Recensioni: 1122

Sito Web: http://www.bythebridgerestaurant.uk/

"I always wanted to try this place out: today was the day. And it was a wrong one! I ordered “pancakes with fruits, whipped cream and maple syrup”.. from the pic as you can see.. there are missing half of the ingredients and those balls.. were not pancakes at all. Did you mean to sell “mini pancakes?” Fine. But those were round, not fluffy, the though was without taste ... I was served without cutlery. I waited a while, but nothing. So I had to go and wait at the till to ask for them. When the waiter came over to the table with cutlery and (10’ later) with my partner order.. pancakes as well.. there were missing ingredients. Then I asked for them: they brought me a weird cream which was not whipped.. and they told me the boss went out cause the maple syrup was finished.. pancakes without syrup!! now. You really don’t know how to serve clients young lady. It is your responsibility to check if all the ingredients are available at the time your Client order any item written in the menu. if they are not, it’s fine, don’t get me wrong, but made the client aware and don’t let them pay in advance because we could have changed our mind and order something else. Or offer a discount or another solution. Why Have I paid full price if you brought me half of my order? Also poor quantity of fruits: from the pics you can see that it was only 1 strawberry and less than a half banana. Try to increase the fruit portion in view of lack of other ingredients as to compensate. And please: do apologies! It may not be your mistake, but there is you behind the till and you are serving. You had a smiling face and you welcomed us well and I thank you for that. That’s why I am giving 2 stars only. The other three are missing due to lack of customer service! I am quite Disappointed!"

Menu completo - 7 opzioni

Tutti i prezzi sono stime su Menu.

Dessert

Toast

Patate

iantw7 iantw7

I had dinner at this restaurant on Saturday and thoroughly enjoyed the delicious food. The young lady playing classical guitar created a charming atmosphere. I will definitely be returning in the future.

Indirizzo

Mostra Mappa

Recensioni

Michelle
Michelle

Don't be fooled by the dated mish-mash appearance of By The Bridge, their food is freshly prepared and consistently good. The staff can be a little reserved with their welcome and service but if it's a good bite to eat you are after, this can be a good choice.


georgegibbs
georgegibbs

The coffee at this restaurant is delicious and the staff gives a warm welcome. I particularly enjoy their strong Macchiato, which is lovely and not too bitter. The chocolate cake I tried two weeks ago was amazing. I can't wait to try their breakfast and brunch menu in the next day or two.


maggie2791
maggie2791

We stopped here during our riverside walk and had coffee and a cake. It's reasonably priced and caters for vegan, vegetarian and serves gluten free food as well. There are a few tables outside on the pavement. The service was a bit slow but we were not in a hurry, however my partner's cake was a bit small! Visualizza piatti


X3382MDgregm
X3382MDgregm

One of the strangest policies I’ve come across no laptops allowed. I was just about to spend a couple hours getting on with work but no possible now. Very good way of loosing business. Other than that sticky tables, and my flat white was a plain coffee with milk. Front of House were lovely management is the issue here.


lucysK1035ZF
lucysK1035ZF

I was very surprised when my salmon and eggs came.. It looked delicious.. My girls had full English.. It also looked amazing. The toasts were perfect. The whole experience was lovely. The service was very good, they are even dog friendly, so I could sit down inside with my two chihuahuas.. I highly recommend this cafe.. I will be returning with more friends


mattdUK
mattdUK

Visited this morning for a coffee during our Sunday stroll: liked the look from the outside and that's about as good as it gets. £2.95 for what is a latte when asked for a flat white. Not much flavour and lukewarm. I like to support independent businesses but I can get a Costa flat white for £2.60. And get a friendly welcome. Both of which were lacking here. It gets my back up when you try to support independents but you're exploited in the price, let down in the quality, and treated with disdain by the owner. Won't be coming again. Visualizza piatti


NewtLover66
NewtLover66

I went to By the Bridge last Saturday and though the staff were pleasant and the atmosphere was nice, I was disappointed with my breakfast. The apple juice was good, but the French toast was disappointing. The fruit was not very fresh, and there was no maple syrup provided. The sweet cream that was supposed to come with it tasted like a store-bought yogurt. The toast itself was thin, soggy, and unappetizing. The whole meal cost around $8.70, and while I might go back for tea and cake, I wouldn't return for the French toast, which should be an easy dish to get right.


Halfochki
Halfochki

What a **** awful experience. Popped in at about 11:40 for some Saturday Brunch. Was seated inside at the cleaner of the tables that there were. Most were streaked with food and crumbs and apparently had been like it a while. The server came across and gave the table a quick spray and wipe which got about 60% of the surface cleaner but missed a lot of crumbs and ketchup. I’ve never seen the like of it slapdash and useless. Was then presented with a grubby menu which actually, seemed quite appetising and came to a decision. At this point the sever came over to explain the kitchen was closed which came as a bit of a surprise for a brunch place and clearly other folk who overheard were also as...


vattitina
vattitina

I always wanted to try this place out: today was the day. And it was a wrong one! I ordered “pancakes with fruits, whipped cream and maple syrup”.. from the pic as you can see.. there are missing half of the ingredients and those balls.. were not pancakes at all. Did you mean to sell “mini pancakes?” Fine. But those were round, not fluffy, the though was without taste ... I was served without cutlery. I waited a while, but nothing. So I had to go and wait at the till to ask for them. When the waiter came over to the table with cutlery and (10’ later) with my partner order.. pancakes as well.. there were missing ingredients. Then I asked for them: they brought me a weird cream which was not w... Visualizza piatti

Categorie

  • Cafe Concediti la nostra vivace selezione di caffetterie, che offre una gamma di caffè appena preparati, tè artigianali e deliziosi dolci, accompagnati da un'atmosfera accogliente per un'esperienza culinaria deliziosa.
  • Coffee Concediti la nostra ricca e aromatica selezione di caffè, sapientemente preparata per risvegliare i tuoi sensi. Dal classico espresso ai cremosi cappuccini, scopri la miscela perfetta per iniziare la giornata con una nota di sapore. Visualizza piatti
  • British Tradizionale e sostanzioso, il menu britannico offre classici di conforto come fish and chips, succulenti arrosti e torte salate. Riscopri i gusti familiari, amorevolmente realizzati con ricette senza tempo e ingredienti freschi e locali.
  • Breakfast Inizia la tua giornata con le nostre deliziose opzioni per la colazione, che spaziano dalle classiche uova e pancake a frullati salutari e yogurt. Perfetto per un pasto sostanzioso o un leggero spuntino mattutino!

Servizi

  • Cafe
  • Wifi
  • Piatti
  • Takeout
  • Menu
  • Seating

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