Telefono: +441932843470
Indirizzo: 2 Monument Hill, Elmbridge, United Kingdom
Città: Elmbridge
Menu Piatti: 8
Recensioni: 2988
"Our experience at La Casa was extremely disappointing. We went as a family to celebrate a special anniversary, but we were let down from the moment we arrived. Despite booking a 6.30 table to avoid the crowds, we were left waiting at the door for a long time before being seated. The service was rushed, with little attention given to us after we placed our orders. The food was mediocre at best and not worth the prices. We had to wait a long time in between courses, and when our mains finally arrived, they were served haphazardly. My steak was cold and overcooked, the sides were dry and unappealing. The atmosphere was loud and stuffy, making it difficult to enjoy our meal. We did not receive the same courtesy as other tables, and the lack of service was evident throughout our meal. When it came time to pay, we had to ask for the bill and experienced further inconvenience with the payment process. Overall, La Casa did not meet our expectations and we will not be returning. There are much better Italian restaurants in town that offer better value, service, and food quality. Our special celebration was marred by this disappointing experience."
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