Celtic Lodge - Piatti

36 Westernmoor Road, Neath I-SA11 1BZ, United Kingdom

🛍 Mexican, Seafood, British, Fast Food

4.6 💬 8442 Recensioni
Celtic Lodge

Telefono: +441639644600

Indirizzo: 36 Westernmoor Road, Neath I-SA11 1BZ, United Kingdom

Città: Neath

Menu Piatti: 13

Recensioni: 8442

Sito Web: http://thecelticlodge.co.uk/

"Rude and unwelcoming management. Will advertise room hire until 1 then turn off the electricity to music and disabled toilets at 11. Apparently the onus is on the bride/booker to ASK this? Cannot deal with understandably unhappy customers and get aggressive and defensive! I posted a review on Facebook and they decided to disable reviews and remove that function so now other prospective customers cannot see these issues. Complete lack of transparency and management are letting down a beautiful venue. I would not look to book this venue as it is clear that the manager will not take accountability for any issues that arise and won’t think twice about ruining someone’s wedding reception. Edited to add following the venue’s response. I am NOT the bride. I was a guest in attendance at a family wedding. I was also NOT drunk (do not drink) and was there with my three year old daughter. I did not speak to management directly but I witnessed the conversations and the upset than ensued following them. The venue have removed the option to review on Facebook instead of dealing with the complaints. The venue state the room hire is until 1 with no mention the final two hours are supposed to be enjoyed in total silence. The issue is not with licensing laws. It’s with transparency at the time of booking and how management deal with complaints both on the night and thereafter. Working in the hospitality industry takes good customer service, which is lacking from The Celtic Lodge Management team. The onus is NOT on the customer to query if the music license ends two hours before the room hire does. I think most people would assume this would either be mentioned by the venue at the time of booking or the license goes until the end of the room hire. It is not fair or reasonable to assume everyone is privy to hospitality rules and dupe customers. What wedding reception would start at 7 to end by 10:30?"

Menu completo - 13 opzioni

Tutti i prezzi sono stime su Menu.

Dessert

Portate Principali

Indiano

Bistecche

Piatti Di Pesce

Cibo Messicano-Americano

Dolci & Dessert

Antipasti

Daley Daley

Fantastic deal on steak night and lovely too Meal type: Lunch Food: 5 Service: 5 Atmosphere: 5

Indirizzo

Mostra Mappa

Recensioni

Sophie
Sophie

Meal type: Dinner Price per person: £10–20 Food: 4 Service: 4 Atmosphere: 4 Recommended dishes: Steak


Jamie
Jamie

Food was absolutely amazing, great atmosphere and cracking staff. Highly recommended Food: 5 Service: 5


Christopher
Christopher

Parking: Plenty of available spaces Food: 5/5 Service: 5/5 Atmosphere: 3/5 Parking options: Free parking lot Visualizza piatti


Clare
Clare

The Celtic Lodge hosted my 40th birthday party. The staff were friendly and accommodating, the food was great and everyone had a wonderful time. Thank you so much! Food: 5 Service: 5 Atmosphere: 5


Josh
Josh

Attended a friend's wedding reception here recently. Despite telling the couple that the place was booked until 1 we were told at half 10 that they only had a licence until 11 and that the music would have to stop. Lo and behold come 11 they cut the power to everything, including the disabled toilets and staff got very aggressive with the guests Food: 1 Service: 1 Atmosphere: 1


Amy
Amy

My partner and I dined here last night, and I have to say, the gammon was absolutely delicious—cooked to perfection and simply delightful. My partner remarked that the hunter's chicken was the best he has ever had, which really impressed him. The prices are also fantastic, and the staff were incredibly friendly and welcoming. We will definitely return the next time we're in Neath. Thank you for the amazing service and wonderfully cooked food! Visualizza piatti


Jen
Jen

Where do I even begin? If I could give it ten stars, I absolutely would! We ordered four beef dinners and one chicken dinner for takeaway on a Sunday. The food arrived in generous boxes, and the entire bottom was filled with meat. Alongside the meat, there were fresh carrots, cabbage, peas, swede, mashed potatoes, roast potatoes, parsnips, Yorkshire pudding, and stuffing—all topped off with more than enough gravy to smother this massive meal. I can't recommend this Sunday dinner highly enough. I will definitely be returning for more. Thank you, Celtic Lodge!


liz
liz

If I could give a zero review I would but sadly Google doesn't give that option. What happened to giving a good level of customer service, what happened to transparency and honesty. There was absolutely no need for the night to have been ruined but the owner was not upfront at the time of booking. We were told that the room was booked until 1am. Which was very well received, we would have stayed continued supporting a local business and the revenue would have been well received, I would have thought...... but no it was sprung on us the goalposts had been changed and music had to be stopped by 11 and everyone was expected to leave at 11.45 due to the licence, but if we were reasonable then sh...


Evie
Evie

Rude and unwelcoming management. Will advertise room hire until 1 then turn off the electricity to music and disabled toilets at 11. Apparently the onus is on the bride/booker to ASK this? Cannot deal with understandably unhappy customers and get aggressive and defensive! I posted a review on Facebook and they decided to disable reviews and remove that function so now other prospective customers cannot see these issues. Complete lack of transparency and management are letting down a beautiful venue. I would not look to book this venue as it is clear that the manager will not take accountability for any issues that arise and won’t think twice about ruining someone’s wedding reception. Edited... Visualizza piatti

Categorie

  • Mexican Autentici sapori messicani ti aspettano con fajitas sfrigolanti, tacos saporiti, enchiladas piccanti e guacamole fresco, tutti realizzati con ricche spezie tradizionali e serviti con contorni vivaci. Goditi una fiesta nel tuo piatto!
  • Seafood Immergiti nelle catture più fresche del mare con la nostra selezione di frutti di mare, che offre piatti squisiti preparati con pesce e crostacei di alta qualità. Assapora i sapori dell'oceano in ogni boccone! Visualizza piatti
  • British Tradizionale e sostanzioso, il menu britannico offre classici di conforto come fish and chips, succulenti arrosti e torte salate. Riscopri i gusti familiari, amorevolmente realizzati con ricette senza tempo e ingredienti freschi e locali.
  • Fast Food Goditi una varietà di pasti veloci e deliziosi perfetti per mangiare in movimento. Dai succosi hamburger e patatine croccanti alle bevande rinfrescanti, il nostro menu fast food soddisfa le tue voglie con un servizio rapido e sapori irresistibili.

Servizi

  • Wifi
  • Takeout
  • Piatti
  • Delivery
  • Menu
  • Television

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