Telefono: +496921995840
Indirizzo: am Staufenmauer, Frankfurt, Hesse, Germany, 60311, Frankfurt am Main
Città: Frankfurt am Main
Piatti: 14
Recensioni: 157
Sito Web: http://www.cc-gallego.de/
"We wanted to have a birthday party in this place, but since we are in Germany we wanted to make sure the place would stay open at least until some minutes after midnight (as the actual birth date was the day after midnight) so...we could sing happy birthday and eat the cake. On the phone, when we made the reservation, everything was ok and they confirmed that they would stay open until that time without problems. Indeed we stayed until but around we could see already some impatient waiters (not all, but some) for us to go out of there, as by then we were already the last customers... Music was turned off and it was very difficult to convince them to turn it back again (they kept lying it wasn't working and so on.. The only nice waiter there was a Portuguese guy that really provided us with a good service. But at the end of the party came the big surprise. When we asked if it would be possible to have some dishes to eat the cake they simply said yes, sure Then when the check came we saw that they have charged € extra per person for these dishes. At this point I simply pointed out (in a very educated manner) to this waitress (one of those that were impatient for us to get out) that when you charge for such a service you should tell that to your clients beforehand (indeed we had plastic plates with us). Instead of simply apologizing, she started shouting at us (in an extremely unpolite way) saying they always charge for this service and that they will then charge for the free shots they have expressly offered us (without us asking for them.. At this point our group was in shock and we told her to do whatever she wanted. She kept shouting from behind the counter. We ignored her, paid the bill and left."
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