Hins - Piatti

We’ve just moved to the area so tried out this Chinese takeaway for the 1st time last night. Very easy to order online, booked it to arrive at 8pm which it did, pipping hot and very very tasty. We’ll definitely be using this one again 10/10

Consistently late. We order from them as the food is good but tonight has taken the biscuit. Order placed before 7pm and still no food at 9pm. Previously you could bank on it being at least 30mins late but they have now outdone themselves. Last order from us

Food is good but don’t order a delivery, they have taken 2hrs twice for us now (when the initial delivery time was 40 mins)and just say they are “busy”. They are taking too many orders and can’t satisfy their customer expectations. Either pick your food up Yourself or go somewhere else….we will! Visualizza piatti

Been using them for years but since moving to Hemingbrough the delivery is shocking. Today I pre-ordered food at 12pm to get food delivered at 6.55pm. Oh bet an hour late, and it’s not the first time! Even though they are the only ones in Selby that do honey spare ribs I will not ordering from them again.

Absolutely love this Chinese and I am not a person who complains but I'm afraid I will be changing Chinese after 4 consecutive weeks of poor service. Given them the benefit of the doubt but tonight enough is enough Week 1) Missing items, Week 2)pre ordered for 2 hours time and arrived in 20 mins Week 3) arrived 1 hour late Week 4) arrived nearly 2hours late and stone cold. Love you Hins but if you cant deliver as orderd dont over promise.

We’ve used Hins for 5 years and tonight is the very last time. The food is really good but the service has always been questionable......the same thing....promise a time, you turn up and wait for 20 mins, get insincere apologies. You order online and it takes 2 hours. I’m fed up the past 4 times has got worse and worse. Jinnah, Reshma, the chippys and dominos always deliver before or on time. Why can’t you? God knows why you are still in business. Visualizza piatti

Used to be our favourite Chinese. Absolutely not anymore. Food took 1 hour 40 minutes from ordering on a Wednesday night. Now I understand on weekends or if they even updated via email but the delivery was due 40 minutes later. When delivered food was luke warm at best and delivery driver rude. My stepdad said thank you and the delivery driver said nothing not hello, not your welcome, not sorry for your wait. Won't be returning. Lost a pretty regular customer too

We always ordered from Hins as the food was excellent. However delivery has been horrendous during lockdown. We gave them benefit of doubt, whenever we called to ask where food was we were told they were busy. Tonight we ordered at 17:30 and were told it would be another 30 minutes extra. That has happened every time since beginning of lockdown so we expected it. I called at 19:20 to ask where it was and was told that it was being cooked now and that they were busy. I asked how much longer and he avoided the question, when I asked for the third time politely how much longer he thought it would be, he screamed IT IS BEING COOKED NOW! and hung up. When the food arrived at 20:10 we finally ate...

We have ordered from Hins many times over the past few years, mostly on line. The food has always been delivered on time, tasty and no problems arising, however this was not to be on our last delivery! Saturday evening order placed 3x dishes, 2 sides and sauce. Order, total amount and delivery address clearly shown on Your Order print out on hubbies tablet. Delivery time stated at 8.09pm some considerable time after placing the order but we were happy to wait. Delivery time came and went and we were absolutely starving! Hubby rang the shop to be told it was on it 's way. Ten minutes later still no food, tried to call the shop again but no answer. Then get a message to say delivery is now run... Visualizza piatti