Telefono: +441642804062,+441642288252
Indirizzo: 9-10 Silver Court, TS18 1TA, Stockton-on-Tees, United Kingdom
Città: Stockton-on-Tees
Menu Piatti: 12
Recensioni: 2592
"Great food and atmosphere but couldn't recommend to people with allergens or dietary requirements. 3.5 out of 5 Food was amazing but unfortunately even though we checked several times there was a mistake in our order (no bacon on the burger). We were the first food orders of the day so the kitchen shouldn't have too been busy yet. We were given assurances that the burger was bacon free when it was served but my sister opened it up and checked so thankfully she didn't eat any of the burger. It meant me and my sister shared one meal while we waited about 20 minutes for a new burger and we had a toddler with us who was very hungry. Nothing was done to compensate us for the error unfortunately which leaves a bad taste in your mouth. We loved the food here juicy flavourful burgers and well seasoned generous portion of chips. Halloumi with chilli jam was delicious but a bit measly at 3 pieces 4 pieces would make it a nice sharer for 2 people. The heaters were great and outdoor setup was amazing with cover and sandwiched between two buildings. Our server, the Asian lady, was really kind and lovely. Social distancing wasn't great we were sat right next to people, and while we didn't mind (we are both vaccinated) they were clearly uncomfortable. Booking is easy using their online system and requires a deposit to be paid (we paid £20 for two people). Sadly we couldn't recommend the place to any of our friends with allergies or specific dietary requirements given our experience. Mistakes should be handled better money off the bill or something complimentary. My sister was really upset as apparently no bacon is often an issue when she eats out, but she was expecting better from hope and Union."
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