Il Palazzo (chelmsford)

46 Duke Street, Chelmsford, United Kingdom

🛍 Food, Pizza, Pasta, Steak

4.6 💬 3944 Recensioni
Il Palazzo (chelmsford)

Telefono: +441245259990

Indirizzo: 46 Duke Street, Chelmsford, United Kingdom

Città: Chelmsford

Piatti: 17

Recensioni: 3944

Sito Web: http://www.ilpalazzochelmsford.co.uk/

"Those with a refined palate will be shocked after eating here, especially after savouring real Italian dishes. Absolutely NOTHING authentic about ANY of the food at Il Palazzo in Chelmsford. 6 people ordered different items and everyone said the same: WORST 'ITALIAN ' MEAL EVER. The food was insipid, tasteless and overcooked. We had the 'pleasure ' of greasy fried calamari, soggy skin on baked fish, pasta laden with excessive amounts of garlic, a pizza that looked and tasted like it came from a 2-for-1 deal in Iceland, fillet meat and wet bacon swimming in copious sauces made with who-knows-what. Nothing looked or tasted even close to the menu descriptions. Desserts were equally awful, with the Affogato brought to the table as a curdled soup, and a vile thing disguised as Tiramisù. And of course, not even a hint of Italian staff. None of them seemed surprised at the amount of food left untouched on our plates. Name aside, the only 'Italian ' thing about this restaurant was the word 'grazie ' that the inept waiters were able to iterate."

Menu - 17 opzioni

Tutti i prezzi sono stime.

Colin Colin

Lovely restaurant with lovely staff and great food.

Indirizzo

Mostra Mappa

Recensioni

Robert
Robert

Lovely restaurant, great food, service and atmosphere.


mark
mark

amazing place great food and service cant wait to go again!


mae
mae

Lovely food and great service for reasonable prices. Its slightly away from the main part of town and offers some authentic dishes.


Murat
Murat

Absolutely amazing staff, service and food. Very welcoming manager and a very cosy restaurant with ample space for seating. Range of Italian wines and spirits. The deserts were out of this world. Impatient to visit here again. 5/5


Jordan
Jordan

I had a lovely meal here at lunch time ,the food was fantastic, really tasty and served in great time. All of the staff were great and really friendly. This restaurant is of great value and will be returning! Thanks all at Il Palazzo !!


Andrew
Andrew

Great restaurant. Good, fresh food. Gets very busy when the theatre has a production on, so book or prepare to be disappointed. Let the staff know when you need to leave and they will do their best to help you. Across the road from Civic Theatre, Civil Centre and just a few minutes from bus and rail stations


Steve
Steve

I returned to this restaurant for the second time and once again, I was not disappointed. The Italian cuisine was delicious and the service was friendly and attentive. I would recommend skipping the bigger restaurants and giving this place a try for a much better evening. Thank you for making us feel so welcome.


Evan
Evan

Food was okay, nothing special and definitely could’ve been better. The waitress made a joke out of my speech impediment when ordering the starters which put a bit of a dampener on the whole evening. Just think the whole restaurant need to make sure their staff are more socially aware and forgiving. Definitely think there’s work to be done and certainly better places to go in Chelmsford.


A
A

Those with a refined palate will be shocked after eating here, especially after savouring real Italian dishes. Absolutely NOTHING authentic about ANY of the food at Il Palazzo in Chelmsford. 6 people ordered different items and everyone said the same: WORST 'ITALIAN ' MEAL EVER. The food was insipid, tasteless and overcooked. We had the 'pleasure ' of greasy fried calamari, soggy skin on baked fish, pasta laden with excessive amounts of garlic, a pizza that looked and tasted like it came from a 2-for-1 deal in Iceland, fillet meat and wet bacon swimming in copious sauces made with who-knows-what. Nothing looked or tasted even close to the menu descriptions. Desserts were equally awful, with...

Categorie

  • Food Deliziatevi con la nostra variegata selezione di cibo, che offre una fusione di classici e piatti innovativi. Ogni piatto è realizzato con ingredienti freschissimi per stuzzicare le vostre papille gustative e offrire un'esperienza culinaria indimenticabile.
  • Pizza Immergiti nelle nostre pizze perfettamente cotte, realizzate con impasto fatto a mano, salsa di pomodoro ricca e una miscela di formaggi gourmet. Ogni fetta esplode con condimenti freschi, garantendo un boccone delizioso ogni volta.
  • Pasta Delizia nella nostra selezione di piatti di pasta classici e contemporanei, ognuno preparato con ingredienti freschi e di qualità e salse saporite che catturano l'essenza della cucina italiana in ogni boccone.
  • Steak Assapora tagli pregiati di succulente e tenere bistecche, grigliate alla perfezione. Ogni morso offre un'esplosione di sapore, servita con contorni classici e salse deliziose per migliorare la tua esperienza culinaria.

Servizi

  • Takeout
  • Seating
  • Free Wifi
  • Mastercard

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"I was appalled at the quality of service from the moment I arrived to the moment I left, which was about When I arrived I was not asked if I would like a drink, and I wasn't asked throughout the whole meal. The waitress should have seen on the table that we only had tap water, and asked whether we'd like another drink. Then, we ordered our first round of hot food. I pressed the help button and after waiting for a good minutes for the waitress finally arrived. I felt it was too long. At this point in the evening there were three full tables in the whole restaurant so I thought the amount of time we had to wait was poor. Then the food started coming over, but the food didn't come altogether. A couple of dishes came and then a few more and a few more after that. This meant we didn't all eat together, we ate all at different times. I had ordered two dishes to eat at the same time and they didn't arrive at the same time. Very disappointing. The third order of hot food was beyond a joke. It was clear that one of the two waitress wasn't feeling very well (I overheard one of the chef's telling her to go home). She was our waitress. So, we ordered the third round of hot food. minutes later we still didn't have our food. In this time the chef was talking to the ill waitress. I then pressed the help button and I explained that we'd ordered some food and had been waiting a rather long time. I then look round at the waitress and chef and it was absolutely clear that the order didn't go through so it was only then that the food was starting to be cooked. The waitress who took the order explained that there's been lots of issues and she was sorry. As a customer paying for a meal, I don't care about the issues, I still expected good service and my food to turn up. Overall I thought the service was absolutely terrible. I will not be visiting this restaurant again and I will not be recommending the restaurant to anyone."