Telefono: +441202236407
Indirizzo: 7 The Triangle, Bournemouth BH2 5RY, United Kingdom
Città: Bournemouth
Menu Piatti: 25
Recensioni: 3727
Sito Web: http://www.madcucumber.com
"We were big fans of Mad Cucumber and regular patrons for years but unfortunately this cafe has lost its shine. I 'll start by saying that I know things are tough for small businesses rising energy costs, rents etc. However, you still need to stay competitive. We would love to go to MC more but our visits have dwindled due to it no longer providing acceptable value for money. It costs more now for two of us to eat there than it used to cost for a family of three. In fact, the prices are now very close to those of Twelve a few doors down which is a vegan restaurant (serving more high end meals) compared to Mad Cucumber, which is a cafe. We periodically return, in the hope that things have improved but each time we leave feeling hungry and short changed. The last time we went we had a mac 'n Cheese which cost £9. But the portion size was teeny. It was almost starter sized or what you 'd give a young child. I had falafel with rice. A few tiny falafels and a teensy mound of rice (couldn 't have been more than a spoonful or two). We literally finished eating in around eight minutes. There is no excuse for this. Rice and pasta are cheap, especially when bought wholesale. It doesn 't cost a lot more to add a few more decent sized spoonfuls. I actually replicated the Mac 'n Cheese myself for my family a few nights later, using vegan cheese, nooch, coconut milk, stock and pasta. The whole thing, for a family of three, cost under £6, and we had a huge serving each. When customers feel short changed they go elsewhere. And I 'm not sure the managers of MC are fully appreciating this. Since this place opened, most cafes and restaurants now offer vegan options. Many have dedicated vegan menus. You can now go to Cuckoos or Acado Lounge or Cozy Club or The Greenwood Tree in Lymington or The Little Teapot in Romsey or Bosconova and find a wider vegan selection than MC, a dedicated vegan eatery, now offers. And the prices and serving sizes are better in all those places. Vegan food is no longer hard to find and whereas MC used to provide something vegans might struggle to get elsewhere, they are now up against these other businesses who 've widened their repertoire, whilst Mad 's menu seems to have dwindled. In the past, there were hearty enchiladas, garlic bread etc. We would LOVE to become regulars again and give a dedicated vegan business our hard earned cash. So I really hope the new management reads this review in the spirit in which it 's intended. When customers speak, listen. Other people are clearly having the same issues with cost and serving size. I would hazard that it 's more profitable to put a bit more on a plate than to not and lose custom. Widen your offerings too do an all day breakfast (that 's really popular and other cafes do this. You shouldn 't be able to get an all day vegan breakfast in non vegan cafes but not here). Do jacket potatoes, buddha bowls. Do a LARGE bowl of soup with a generous serving of roll. When you do something on toast or sourdough (like your jolly carrox which costs £8..20) give two slices of bread. £8.20 is a huge amount to pay for a single slice of bread with a bit of carrot on it. Put your shakes and iced coffees into slightly larger glasses. There are ways for restaurants to give a little more (which makes a big difference to the customer in terms of satisfaction) without it costing them a huge amount more. These tweaks would make a big difference. And if MC can 't reduce their prices, then they need to make sure their servings and what they offer is worth what they 're charging."
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