Telefono: +447843904007,+44162956913
Indirizzo: 34 Crown Square, Derbyshire Dales, United Kingdom
Città: Derbyshire Dales
Piatti: 20
Recensioni: 3497
"This was our 3rd visit to the Mad hatter, having previously been happy with our experiences but today was disappointing. The service was really poor, seemed almost unorganised no one person looking after our table, having to ask for basics like cutlery, condiments and sugar...for coffee etc, but even when you asked you had to wait it wasn’t brought promptly, just lots of waiting. From a food point of view firstly our kids wanted fries as a little starter as the real reason for the visit was a bank holiday pancake stack treat We ordered two lots of fries between the four of us, In the past fries have been served to us in a large enamel dish and you received a good portion of fries, today however it was a disappointing smaller portion served in a normal cereal size bowl, so it left us feeling short changed. When we placed the order for fries we asked for our pancakes to come out afterwards almost like desert, however the pancakes started to arrive straight away whilst we were still eating the fries. The pancakes however are the real reason for this review,. As a family we eat out often and don’t mind paying money for good food. At 8.95 a plate for the hotly advertised “summer special pancake stacks”, we were expecting some yummy fresh pancakes. however we were very very disappointed to witness the chef in the kitchen via the little window opening packets of basic shop bought small scotch pancakes, the ones you can buy for like 1 to 1.50 for a pack of 6. They were served to us on tea size sandwich plates and basically just smothered in sauce to hide how basic they are. The pancakes all arrived at different times not together, the kids arrived first, then after 5 minute wait mine arrived and then my wife’s sat on the side for another 5 minutes more while the rest of us ate, despite the chef ringing the little bell for attention three times, i almost got up to fetch it myself. (But I’d already done that for ketchup for the fries which we’d ask for and never got brought). Items were missing from the pancakes like Banana and Coconut from the “fruity feeling” pancakes which are two of the main ingredients on the toppings, when we told the waiter he did apologise and took them back but when they returned, coconut had been added but we were just told they were out of banana and no alternative was offered. The food tasted nice I can’t fault that it did taste nice, so in that respect we couldn’t complain but we paid 54 for two small bowls of fries and shop bought pancakes with LOTS of sauce, it really was over priced and as mentioned by another reviewer it’s style over substance, all Instagram ready but no real value. The management team need to take a look at how service is run, review prices or make fresh prepared specials to warrant to cost. This this will be our last visit to the Madhatter."
Menu - 20 opzioni
Tutti i prezzi sono stime.
User
Wow! What an amazing set up!! Loved this place, food amazing, cocktails amazing! Will definitely be returning! Staff lovely!
Indirizzo
Recensioni
User
great mood, good menu. will definitely be back. veggie and vegan options as well as gluten-free breakfast and lunch options plus many desert
User
only coffee and a few cocktails. coffee was as they would expect and the cocktails ok. the service was a bit slow, but ok. prices a little expensive, but I think it's a reflection from everywhere currently.
User
breakfast for today has big English was amazing, coffee was really nice and my partner had the monster milkshake was nice had a big pram and we manager in the garden sitting area next to the flow amazing to get
User
Visited on a Sunny Sunday afternoon and enjoyed a chicken burger. Sat outside in the canopyslightly warm as they had the log burner on… (May!!??) Warned there would be a wait on food but we found it acceptable… Young servers provided a mixed bag on...service.
User
Shoddy service, but to be very fair to the young staff, management clearly do not disseminate instructions, it could be because it's new, who knows. The toilets were disgusting, you really need to sort out a cleaning rota, and make one person responsible for how...the public sees your efforts.
User
Came here with friends on Saturday night and we were excited to sample the cocktails. One of our party wanted a cosmo which wasn't on the menu but seems a pretty classic option so we asked if one could be made but were told no....Fair enough, she opted for a prosecco instead. Two friends chose one of the specials but found it tasted like cleaning fluid. I had a mojito which I couldn't actually taste any rum in at all. Overpriced and disappointing.
User
I booked a table late evening via the face book page. I was messaged straight back with an offer of a table in the new covered outbuilding on the day I’d requested. The outbuilding is such an amazing addition to the place. And has more...than doubled the ever popular indoor dining area. It has a lovely atmosphere and over looks the river and its bank of trees. There is a bar and small stage area for live music acts and a gorgeous central double sided log burner that was lit and warmed the whole room perfectly. Service was excellent with friendly and attentive staff. We had a stacked cheese burger in a brioche bun with fries and a huge hot dog with proper bratwurst sausage. Topped with beef c...
User
for a afternoon tee with my two sisters and mama for a high-time celebration. we were booked for 12.45, we were shown on our table and a dame has an order for drinks. then she asked if we knew what to eat. After I said we were booked for the afternoon, she apologized and said she was not aware. she brought our softdrinks past, then asked if we wanted tee or coffee if someone had any allergies and whether we were obstinate or simply prefer scene. we have made our decisions and then we are almost an hour away! we asked how much longer our food would be and she said it was almost done. she said everything was made of fresh and therefore she asked for allergies and skeletal preferences. I think...
User
This was our 3rd visit to the Mad hatter, having previously been happy with our experiences but today was disappointing. The service was really poor, seemed almost unorganised no one person looking after our table, having to ask for basics like cutlery, condiments and sugar...for coffee etc, but even when you asked you had to wait it wasn’t brought promptly, just lots of waiting. From a food point of view firstly our kids wanted fries as a little starter as the real reason for the visit was a bank holiday pancake stack treat We ordered two lots of fries between the four of us, In the past fries have been served to us in a large enamel dish and you received a good portion of fries, today howe...
Categorie
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Cafe Concediti la nostra vivace selezione di caffetterie, che offre una gamma di caffè appena preparati, tè artigianali e deliziosi dolci, accompagnati da un'atmosfera accogliente per un'esperienza culinaria deliziosa.
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Vegan Deliziati con il nostro menu vegano, che offre una vibrante selezione di piatti a base vegetale realizzati con ingredienti freschi e di stagione. Gustate pasti saporiti che sono tanto nutrienti quanto deliziosi.
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British Tradizionale e sostanzioso, il menu britannico offre classici di conforto come fish and chips, succulenti arrosti e torte salate. Riscopri i gusti familiari, amorevolmente realizzati con ricette senza tempo e ingredienti freschi e locali.
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Breakfast Inizia la tua giornata con le nostre deliziose opzioni per la colazione, che spaziano dalle classiche uova e pancake a frullati salutari e yogurt. Perfetto per un pasto sostanzioso o un leggero spuntino mattutino!
Servizi
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Takeout
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Seating
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Cash Only
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Mastercard
