Mandarin Palace - Menu

197-201 High St, RM11 3XT, Hornchurch, United Kingdom

🛍 Pizza, Sushi, Cafés, Asiatic

3.7 💬 964 Recensioni
Mandarin Palace

Telefono: +441708437951,+441708438003

Indirizzo: 197-201 High St, RM11 3XT, Hornchurch, United Kingdom

Città: Hornchurch

Piatti: 9

Recensioni: 964

Sito Web: http://www.facebook.com/pages/Mandarin%20Palace/139294722782544/

"After living in Hornchurch all my life, I decided to try the Mandarin Palace with a friend on a Friday night. We chose the set menu and asked one of the servers if we were able to swap some of the dishes on the menu (for other items which were similar in price) and she said that this was not a problem. When another server came over to take the order we were told that we were only able to swap 2 dishes. The starters were good (satay chicken, seaweed, ribs, spring roll, sesame prawn toast) and so were the duck and pancakes.. the main dishes did not live up to the same expectations sadly. The dessert from the set menu was fruit and a blob of vanilla ice cream and we asked if we could swap this dessert for just some ice cream but this was refused. It was tinned fruit and nothing special, cheap vanilla ice cream with some squirty strawberry sauce on top, surrounded by a grape, a clementine segment and a small square of melon. I did not see how two scoops of chocolate ice cream would have been an issue. It is very clear on the menu that a discretionary 10% is added to the bill, however we did not wish to pay the service charge as we felt that the service was not anything special (and the fact we weren’t able to swap tinned fruit for some ice cream also) and we had already paid enough for our food as it was more expensive than other places in the area. When the bill arrived, I advised that we are just going to pay for our food/drinks and we do not wish to pay for the service charge and the server asked what the problem was. I said that there wasn’t a problem, it is because it is discretionary. She said that she would have to get the manager and walked off. When she returned with the amended bill, this was in a stroppy manner, nothing further was said and we were made to feel unwelcome. We paid the bill and when we left no one said goodbye. We will not be returning sadly. Attitude around a discretionary service charge, when the food is expensive already and average is not really acceptable. Would maybe expect this charge from a restaurant in central London, but not from a local Chinese."

joyce joyce

Great surroundings, very clean. Was offered a drink while waiting for our table food was fantastic and service was exceptional.

Indirizzo

Mostra Mappa

Recensioni

Aiden
Aiden

best Chinese in hornchurch eat at an excellent level, personal are always so friendly and polite, also has the V-bar that connects when they wear the night


Charanjit
Charanjit

Staff were nice polite and attentive. Overpriced food portions were small and the whole place was dated. It was ok but I would not go again… save your money and go elsewhere


LulaBelle12345
LulaBelle12345

Thank you so much to Eric and his staff for such a lovely meal and service. Eric the manager couldn't of been any more helpful. Such a nice accommodating person. I reccomend this restaurant if you are after great food and service.


Pietro
Pietro

Dined last night for the first time after looking for good chinese food and having searched on the internet I am glad we visited the Mandarin Palace! Superb authentic food, very nice staff and very good service. We couldn't fault anything. The best lobster on crispy noodles ever, wonderful steamed sea bass with gnger and spring onions, amazing crispy belly of pork and Peking duck! What a treat! Can't wait to visit again


Teresa
Teresa

It doesn’t matter if you dine in or have a takeaway, the food is the same fantastic quantity. It’s certainly not cheap but the quality is amazing. Mixed appetisers had good size ribs and spring rolls and you could see the prawns in the prawn toast. Special chow mein had lots of squid and prawns. For takeaway the food is carefully packaged with cling film around the sauces to prevent spills. Definitely worth splashing out for.


Michelle
Michelle

My husband and I visited this restaurant for the first time on the 13/09/23. From the moment we walked In to the restaurant we were immediately made to feel welcome and the service was great throughout our time in the restaurant. The staff also accommodated any changes we asked for without any issues. The food was delicious and fresh at a good price. We will definitely recommend this restaurant to our family and friends. We are looking forward to coming back soon


scottwN7800JR
scottwN7800JR

I visited this place for a bit of dinner the manager was rude on the phone when booking the table. but we thought we would still give it a try we arrived at the reastraunt to have to wait up to 15minutes to be seated which I found was terrible considering it wasn’t busy. We had finally got a seat it took them a while to come over and even take the drinks order it go to the point we waited so long for them to take the drinks order. We kindly asked the manager why we have had to wait so long. Which he told us he doesn’t have to explain my best advise is STAY AWAY FROM THIS PLACE


BackPacker639754
BackPacker639754

Definitely would not recommend this restaurant. The prices are over inflated and the managers very rude and entitled. The restaurant was dirty and not cleaned in years dust was everywhere and the furniture and decor was very dated. Ribs were dry, sparkling water was flat (which they amend they would not charge for) and the portions were sparse. We could not believe that the manager gave us a bag to put the leftovers he placed his hand on my nieces breast!! Then wanted to add a tip which we asked to be removed as we waited ages for the bill in an empty restaurant and of course they added the cost of the flat water they said they would remove. My tip is clean your restaurant, learn to provide...


Eloise
Eloise

After living in Hornchurch all my life, I decided to try the Mandarin Palace with a friend on a Friday night. We chose the set menu and asked one of the servers if we were able to swap some of the dishes on the menu (for other items which were similar in price) and she said that this was not a problem. When another server came over to take the order we were told that we were only able to swap 2 dishes. The starters were good (satay chicken, seaweed, ribs, spring roll, sesame prawn toast) and so were the duck and pancakes.. the main dishes did not live up to the same expectations sadly. The dessert from the set menu was fruit and a blob of vanilla ice cream and we asked if we could swap this...

Categorie

  • Pizza Immergiti nelle nostre pizze perfettamente cotte, realizzate con impasto fatto a mano, salsa di pomodoro ricca e una miscela di formaggi gourmet. Ogni fetta esplode con condimenti freschi, garantendo un boccone delizioso ogni volta.
  • Sushi Delizia il palato con la nostra deliziosa selezione di sushi, che include ingredienti freschi, rotoli sapientemente realizzati e nigiri tradizionali. Ogni boccone offre un'armoniosa fusione di sapori, promettendo un vero gusto del Giappone.
  • Cafés Affascinanti caffetterie che offrono una varietà di caffè e tè appena preparati, insieme a spuntini leggeri, prodotti da forno e dessert. Perfette per un risveglio mattutino o una pausa pomeridiana in un'atmosfera accogliente.
  • Asiatic

Servizi

  • Takeout
  • Seating
  • Takeaway
  • Late Night

Ristoranti Simili

Sukhothai

Sukhothai

155 High Street, RM11 3YD, Havering, United Kingdom

Sushi • Cafés • Asiatic • Seafood


"this is a great place Thai restaurant that we unfortunately do not visit as much as we want. it has been an established part of my hometown hornchurch and serves fantastic Thai cuisine for many years. I am now glad to say that on Saturday we had a opportunity to visit and again eating was full of all the aromes they expect from this style of food. on Saturday we have walked on our fifteen minute walk to the heart of the city where they find the restaurant. we entered and received the usual friendly reception before we took our places. While we looked at the menu, we ordered a beautiful bottle of maison bergon 2020 a delightful French sauvignon blanc, full of citrus fruits, apple and lemongras aromas. unusual for us we decided to choose a set menu. we chose the Bangkok menu with an additional Thai salad. this started with the prawn crackers and sweet chili diving sauce. the starter was a plate consisting of chickensatai, spring rolls, huh on toast, chicken strips prawn tempura, which was all fresh, hot and full of fabulous thai aromen. we followed this with our additional plate of the yum nuar a fabulous spicy salate of cut grilled sirloin, swirl, early swirl, coriander, lemon juice, fish sauce chili flock, which I would definitely recommend. we now went to the main courses that would be with ingwer in black bohnensoße, chicken green curry, sweet with egg noodles. thai jasmin reis. the aromen and choir again complicated themselves perfectly and made every dish absolutely delicious. to finish they can have either tee, coffee or a few pots vanilla ice cream. this brought our charming Thai lunch to the end, and we hope to do again in the near future. I would highly recommend a visit here as eating is fantastic and there is always a good friendly service. also it is a long established part of our community and should be supported. many thanks for our fabulous lunch and look forward to seeing them all again soon."